Risk Management Specialist (Operational Risk)

About Us

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page https://international.nubank.com.br/careers/

About the role

Implementing operational risk management strategies for a regulated fintech involves dealing with complex challenges and leveraging opportunities. As Nu Colombia's Risk Management Specialist - Operational Risk, you will be responsible for executing and enhancing established frameworks to ensure compliance with the SFC's regulations, while also driving operational efficiency. An important aspect of your role will be leading strategic initiatives for both current and emerging non-financial risks. Your strategic mindset will be key in aligning risk management initiatives with business growth, enabling global and local synergies. Furthermore, by leveraging data analytics, you will aid in crafting robust operational strategies. You'll need a blend of strategic thinking, adaptability, and strong stakeholder engagement skills to excel in this influential role, that demands effective communication and collaboration with diverse stakeholders throughout the organization.

If you are flexible and adaptable, capable of managing risks and ensuring compliance without hindering the growth of our expanding business and also passionate about using data to answer questions, we want to hear from you!

As a Risk Management Specialist - Operational Risk you'll be expected to:

• Act as the liaison among various teams at Nu, including the first line of defense, analytics engineers, global teams, and enterprise functions, to manage and enhance Nu Colombia’s Operational Risk Database (BDRO). This includes improving processes for classifying operational risk losses, reconciling managerial and accounting data, validating consistency, generating decision-support reports, and including that information in the Operational Risk Management Assessments. It is expected that this role will lead to the maturity of this process by working closely with the teams to  increase automation and reduce manual tasks.
• Develop, implement, document, and maintain metrics for operational risk management at Nu. This includes assessing the adoption of Operational Risk Management elements in the first line of defense while also evaluating our performance as the second line of defense. Creating insightful reports that facilitate informed decision-making is also a key aspect.
• Collaborate with global teams on operational risk projects that span multiple geographies to ensure cohesive risk management strategies. It includes aligning  local and regulatory requirements with global methodologies to maintain compliance and efficiency.
• Translate business needs in operational risk management into concrete processes and tools that effectively address and solve problems.
• Implement procedures to continuously identify, monitor, measure, and assess processes, risks, and controls at Nu Colombia, ensuring continuous improvement and maturity in risk management practices.
• Create, implement and measure mandatory training programs to ensure comprehensive understanding and compliance with operational risk standards.
• Lead strategic initiatives targeted at managing both current and emerging non-financial risks
• Develop executive reports and deliver presentations at technical forums and relevant committees according to the company’s risk management governance framework.

We are looking for a Risk Management Specialist - Operational risk  who has:

• Bachelor’s Degree in Engineering, Economics, Math, Statistics, Law, Physics or related fields. 
• Analytical and problem solving skills 
• Knowledge of financial risk management regulation in Colombia
• Previous risk management experience 
• Previous risk management experience at a Financial company or Fintech 
• Good communications skills (having the habit of presenting projects to stakeholders of different backgrounds, knowledge and organizational levels will be considered an advantage) 
• Time-management and prioritization skills 
• Project management skills
• Fluency in both English and Spanish 

The position is based in Bogotá, Colombia.

Core Benefits:

• Equity at Nubank
• Health insurance
• Vacations of 15 workdays
• Nu Language - Language learning program
• Parental leaves

Diversity and Inclusion at Nu

We want to build products and experiences for everyone who wants to take back control over their finances, that’s why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At nu, everyone has the opportunity to speak up and participate, grow and share ideas.

Nubank continues to hire for all open roles, all interviewing and onboarding is done virtually. Everyone new to the team and our current staff will be working from home for 7-8 weeks and 1 at the office (Bogotá).