Revenue Strategy & Operations Manager

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA
121K-162K Annually
Mid level
Artificial Intelligence • Cloud • Software
Harness is the AI-native software delivery platform company.
The Role
The Revenue Strategy & Operations Manager will drive global go-to-market programs, develop KPIs and metrics dashboards, and provide data-driven recommendations to senior leaders. This role includes identifying areas for revenue growth, standing up new processes, and collaborating cross-functionally within the company.
Summary Generated by Built In

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

 

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.


POSITION SUMMARY

We’re seeking a Revenue Operations & Strategy Manager to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, we act as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution. 

In this position, you will play an integral role in driving global GTM programs and be an analytics-focused, day-to-day partner to senior business leaders. You will help build and manage our GTM dashboard suite, identify areas of revenue growth & underperformance, stand up new processes & programs and make recommendations on long-term strategy.          

Reporting to the VP of Revenue Operations & Strategy, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide. 


KEY RESPONSIBILITIES

  • Act as an analytics partner to GTM leadership, developing KPIs & metrics dashboards and making proactive, data-driven recommendations on business strategy & priorities
  • Use data visualization tools (i.e. Domo, Tableau) to surface business performance trends & actionable insights across various GTM segments 
  • Identify and create new Sales programs to drive revenue growth on topics such as sales segmentation, pipeline growth and pricing
  • Assist with key business reporting for our GTM leadership, executive management and Board of Directors 
  • Work cross-functionally with GTM leadership, Finance, Product and other teams to ensure business alignment on top priorities and drive change where needed


ABOUT YOU

  • Minimum 3-5 years of relevant experience in GTM strategy, investment banking, management consulting or a related revenue operations field. Experience in a high-growth SaaS company is desirable, but not required
  • Data visualization & dashboarding skills: relevant experience (or education) in data analytics and visualization with proficiency in BI tools such as Domo, Tableau, Metabase and/or SQL
  • “All hands on deck” mindset: desire to be in a fast-paced environment with constant change
  • Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details and complex datasets to get them done 
  • Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
  • Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership
Work Location

This is a Remote role with a preference for New York City, NY or San Francisco, CA.

What you will have at Harness

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement

The anticipated base salary range for this position is $121,000 - $162,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

A valid authorization to work in the U.S. is required

Pay transparency

$121,000$162,000 USD

Harness in the news:
  • Harness Grabs a $150m Line of Credit
  • Welcome Split!
  • Harness Recognized in Inc.'s Best Workplace Awards 2022
  • Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
  • #6 - Glassdoor Best Places to Work 2021 list
  • #17 on Forbes Top 50 Cloud Companies to Work For
  • #47 on LinkedIn’ Top 50 Companies to Work For
  • #2 on Quartz 2021 list best places to work for remote workers
  • 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Top Skills

Data Visualization
The Company
HQ: San Francisco, CA
900 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Harness is a leader in AI-native software delivery, dedicated to empowering developers and engineering teams worldwide. We revolutionize how software is built, tested, deployed, and optimized by driving efficiency, reliability, and speed throughout the software development lifecycle. At Harness, we envision a world where developers focus on innovation, free from repetitive tasks, supported by tools that streamline every step.

Our platform leverages AI and automation across all key pillars of software delivery: Continuous Integration, Continuous Delivery, Feature Flags and Experimentation, Cloud Cost Management, Security Testing, and more. By automating traditionally manual processes that slow down engineering teams, Harness enables organizations to release software faster, reduce errors, and optimize costs—all while enhancing the developer experience and flexibility.

Harness is transforming software delivery on a global scale. As a pioneer in AI-driven automation, we streamline complex development processes, eliminate inefficiencies, and empower developers to innovate freely. Our mission is ambitious: enabling millions of developers to deliver code faster, more reliably, and with greater ease than ever before.

Why Work With Us

Harness is built on a culture of growth, collaboration, and transparency, where team members are encouraged to push boundaries and solve meaningful challenges. We invest in personal and professional development, value work-life balance, and foster a supportive environment—making Harness an ideal place to make a real impact in tech.

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