Director, Revenue Strategy & Operations

Posted 2 Days Ago
San Francisco, CA
248K-372K Annually
Senior level
Software • Analytics
Turn data into decisions. We're helping the world learn from its data with event analytics everyone can use. Let's build
The Role
The Manager, Revenue Operations at Mixpanel will oversee annual planning processes including forecasting and quota planning. This role requires managing revenue operations managers, driving continuous improvement, and collaborating with multiple teams to enhance sales productivity and operational efficiency.
Summary Generated by Built In

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Revenue Operations team at Mixpanel partners with the Regional and Global Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, and support ongoing business operations management - whatever is needed to make our Sales, Customer Success and Partnership teams successful!

About the Role

As Director of Revenue Strategy and Operations, you will own key annual planning processes globally including forecasting, headcount and quota planning, weekly business review reporting and analyses for rep productivity. Your job will include in-depth quantitative analysis of operating metrics globally to inform new strategic initiatives. You will manage a high performing team to support regional revenue operations and lead company-wide strategic initiatives. 

Responsibilities

  • Central owner for forecasting, headcount planning, and quota planning, QBR templates for all of Mixpanel GTM globally 
  • Drive quarterly and annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to weekly S&M governance, monthly and quarterly go-to-market business reviews
  • Proactively identify revenue leakage and opportunities to improve revenue productivity and efficiency through complex data analysis and qualitative intel gathering
  • Lead and develop market-winning strategies to improve revenue generation and efficiency through strong problem identification and strategic and prioritized solutioning with the goal of driving concrete outcomes
  • Perform both strategic and tactical responsibilities –including acting as the strategic lead on high-impact projects
  • Deeply embedded in the business and trusted by GTM Leadership as a strategic partner
  • Competence in managing teams, setting expectations, and holding stakeholders accountable
  • Strong prioritization abilities to advise and support RVPs focus, time management, and decision-making (i.e., ensure data and information are analyzed, prepared, accurate, 
  • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
  • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
  • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
  • Collaborate with sales, finance, enablement, marketing, partnerships, customer success and other cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, operational efficiency, and revenue
  • Drive ongoing change management and execution of global strategic priorities in the region; act as a conduit of information and feedback on status and performance of strategic initiatives between leaders sitting in different regions

We're Looking for Someone Who Has

  • 10+ years of total work experience in an analytical role (Strategy, Finance, Analytics, Sales Operations, Business Operations, Management Consulting)
  • Expert proficiency in financial modeling and analyzing complex and large data sets
  • Outstanding written and oral communication skills
  • Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
  • Track-record of collaborating with cross-functional partners to lead transformation and growth
  • Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points for

  • Experience at a top tier Management or Strategy Consulting firm
  • Experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
  • Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
  • Understanding of both enterprise sales motions and product-led sales motions
  • Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
  • Direct or indirect management experience of India-based Sales Operations teams
  • Direct or indirect management experience with global sales leaders in worldwide regions
  • Demonstrable passion for the data analytics industry
  • Comfortable working with ambiguity

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$248,000$372,000 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
  • Customer Focus: Our customers’ success is our success
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
  • One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Top Skills

SQL
The Company
HQ: San Francisco, CA
350 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds. It offers powerful real-time charts and visualizations of how people interact with your digital products and company. With insights into behaviors like conversion and retention, teams can collaborate more effectively and make informed decisions. Regardless of technical expertise, builders can double down on what’s working, cut what isn’t, and spend more time on their best ideas with Mixpanel.

Mixpanel serves over 8,000 customers from different industries around the world, including global leaders like Uber, Yelp, Zalora, BuzzFeed, eToro, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

For more information, visit: http://www.mixpanel.com

Why Work With Us

Being a part of the Mixpanel team means driving innovation in a culture that celebrates creativity and fosters belonging. We believe bringing your full self to work enables your best work. At Mixpanel, we focus on what truly matters—our people, customers, and partners, recognizing these relationships as our most valuable assets.

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