SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.
We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any organisation.
Headquartered in Sydney, SafetyCulture has six offices around the world and over 1 million users across the globe.
We are seeking a skilled and motivated Revenue Operations Systems Analyst to join our dynamic team and drive impactful improvements across our technology landscape. This role is ideal for someone with experience in Revenue Operations Systems, CRM Business Systems, or Sales Operations, who is passionate about optimizing systems and processes to support SafetyCulture’s growth.
Reporting to the GTM Systems Manager, you will be responsible for implementing and optimizing SafetyCulture's revenue tech stack, ensuring that our investments are fully utilized and integrated. You will leverage the latest technologies and best practices to enhance the productivity and experience of our Sales and Success teams. This role requires close collaboration with various functions, including Sales, Customer Success, Marketing, Finance, Commercial Operations, and Data Analytics, to drive meaningful results.
What You Will Be Doing
- Ensure that Sales and Success teams have access to, and are effectively utilizing, technology solutions aligned with the company's growth objectives and goals.
- Lead technology assessment initiatives, including defining scope, requirements, evaluation criteria, and quantifying business benefits, while recommending optimal solutions.
- Manage cross-functional projects, overseeing the end-to-end implementation of new technologies or system changes, ensuring a smooth rollout through design, testing, iteration, and successful adoption.
- Collaborate with Sales Leadership to identify challenges and inefficiencies, proposing technical solutions that leverage existing tools and/or third-party vendors.
- Continuously evaluate new technologies in the market with an eye towards continual improvement and enhancement of operational efficiency.
- Develop and maintain comprehensive documentation of best practices for utilizing sales technology.
What You Will Do:
- 2+ years in a Revenue Operations Systems role or 3+ years in Sales Operations or Business Analyst roles
- Hands-on experience with core revenue tech stack tools, including Salesforce (SFDC) Gong, Outreach and ZoomInfo
- Proficiency in data tools (Tableau, Python, SQL) and project management systems (Jira, Asana).
- Strong ability to translate business needs into technical requirements and collaborate with technical teams on solution design.
- Excellent written and verbal communication skills, including the ability to create compelling presentations, dashboards and documentation.
- A highly collaborative style with strong influencing skills, meticulous attention to detail, and a deep sense of ownership and accountability.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or dhs.gov/e-verify
Top Skills
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements.
More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day.
Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements.
From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
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