Revenue Operations Manager

Job Description
About HiBob
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR Operations and LOB managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the preferred HRIS for over 3,500 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come be you, and win with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you can be and to do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.
About The Role
We are seeking a dynamic and strategic Revenue Operations Manager to join our team. In this role, you will be responsible for overseeing and optimizing all aspects of our revenue operations, from lead generation to customer expansion. You will work closely with sales, marketing, and customer success teams to ensure alignment and drive efficient processes that contribute to our growth objectives.
About You
We are looking for an energetic and positive Revenue Operations professional. In this role, you will familiarize yourself with the customers' user journey and processes, and offer suggestions for efficiency and improvements to achieve Customer Success goals. You have great project management skills and a knack for technology.
**Note: We will only consider candidates located in the New York Metro Area who are willing to work in our NYC office at least three days a week (Tuesday - Thursday). We love collaborating and connecting with our team members in-person, and we hope you will too!**
What will you do?
Revenue Strategy Development:
Develop and implement revenue operations strategies that align with company goals. Identify opportunities for growth and operational improvements.
Process Optimization:
Streamline and optimize end-to-end revenue processes, including lead generation, sales conversion, and customer retention. Identify bottlenecks and implement solutions to improve efficiency and effectiveness.
Collaboration and Alignment:
Work closely with sales, marketing, and customer success teams to ensure alignment and coordination across departments. Facilitate communication and collaboration to drive cohesive revenue strategies.
Technology and Tools Management:
Manage and optimize the use of revenue technology stack, including AI, CRM, marketing automation, and analytics tools. Evaluate and implement new tools and technologies to support revenue operations.
Training and Development:
Train and support team members on revenue operations processes and tools. Promote a culture of continuous improvement and learning within the team.
Performance Metrics and Reporting:
Develop and track key performance indicators (KPIs) related to revenue operations.
Base salaries for this role range from $120,000 - $150,000 per year.
As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission.
When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates' depth of experience, their qualifications relative to incumbent employees, and their location-among other factors.
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.

• 6+ years working in Sales Operations, Strategy or Analytical roles
• Proven experience in a late-stage, global startup, preferably in the SaaS space
• Deep understanding of territory management best practices, and engagement rules.
• Strong knowledge of the sales tech stack including CRM, marketing, enrichment, email and call intelligence tools.
• Salesforce expertise is essential, encompassing activity tracking, lead-to-account
• Advanced Excel, SQL, Tableau experience in matching, dashboarding advanced reporting, and pipeline quality inspection.
• Familiarity with forecasting models, tools and processes across multiple revenue streams and complex hierarchies.
• Experience managing cross-functional projects and collaborating with global stakeholders.
• Proficiency in business analysis methodologies, project management strategies, and stakeholder management

Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Stock options at a high-growth unicorn startup
• 100% subsidized medical, dental, and vision coverage for employees
• 401(k) with a 3% company match starting from Day 1
• Work from home allowance to get your home office set up!
• Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
• Annual Headspace subscription and wellness benefits
• Two social impact days per year for volunteering
• Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
• Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
• Fun and frequent social events (in-person and virtual)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!