Revenue Operations Manager - Sales Tooling & Enablement

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 200 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 15 local offices around the world. Visit our careers website to learn more.

Team mission

As the Business Operations & Strategy team, we are driven by a singular vision: to curate the world's most exceptional inventory for Modern Explorers. Our mission is to offer an unparalleled selection of experiences, encompassing not only iconic attractions but also hidden gems in lesser-known destinations.

Our Sales Operations team fuels the excitement by empowering Sales to deliver the best inventory for Modern Explorers. We aim to amplify our team's impact on Supplier Acquisition and Optimization by setting clear targets and priorities, streamlining processes, and equipping Sales teams with effective CRM tools and tailored training. We're all about making things happen and driving success across the board.

You will:

• Optimize Salesforce processes to align with strategic goals, enhancing sales efficiency and effectiveness.
• Revamp our sales processes in collaboration with Sales and the Strategy & Operations teams to boost productivity.
• Level up our sales tooling ecosystem by scoping and implementing additional sales engagement and productivity-boosting tools.
• Lead change management by successfully driving the adoption of new tools and processes across our global sales team.
• Generate actionable insights through advanced data collection and custom reporting, supporting strategic decision-making and defining key performance metrics (KPIs).
• Collaborate with sales leaders to identify and address inefficiencies, leveraging data-driven insights for performance and process improvements.
• Engage with senior leadership (Director and above) to ensure alignment of initiatives, balance priorities, and resolve trade-offs.

Who you are

• Excellent written and verbal communication skills in English.
• You have 5+ years of experience in Revenue Operations or Sales leadership roles in a high-performance environment, or 3+ years in management consulting.
• You have strong technical expertise in Salesforce, including experience with configuration, reporting, and workflow automation.
• You have experience with related sales tools such as Gong, Apollo, and Amplemarket.
• You have a proven track record of successfully implementing process improvements and managing change across global sales teams (100+ members).
• You excel at managing cross-team projects and aligning multiple stakeholders, creating engagement and efficient processes.
• You're a self-starter who can proactively handle a high degree of ambiguity and doesn't need to be told what to do or how to do it.
• You have excellent verbal and written communication skills.

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

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