At Pylon, we're building the future of B2B Post Sales.
Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success.
We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by YCombinator, General Catalyst, and a16z and have over 500 B2B companies trusting Pylon to power their customer support and success.
Our GTM tech stack includes tools like Salesforce, Pylon, Clay, Default, and Equals.
As our first RevOps hire you will:
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Be responsible for supporting revenue data analyses, tool administration, and end-to-end execution of sales processes and daily business operations
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Work closely with founders to instrument sales processes and discover points of leverage
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Stand up pipeline metrics, forecasting, and more new processes from the ground up
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Create dashboards to provide organizational visibility of sales, customer, and revenue KPIs
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Execute ad hoc tactical activities to help scale day-to-day revenue operations
Qualifications
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2+ years of experience in sales/revenue operations, GTM operations, management consulting, investment banking, or other related field
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Expertise in Salesforce
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Analytical mind and data driven
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Preferred experience working at a high-growth startup
Compensation and benefits
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The benchmark compensation for this role is $130K USD, however, the offered compensation may be higher or lower depending on skill-level and experience-level.
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Medical, Vision, Dental insurance
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401K
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Unlimited PTO
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Food in the office
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Fun team offsites and events (we just went to Korea and plan to go to Hawaii later this year)
More about Pylon
Traction: We have hundreds of paying customers and are growing fast
Funding: In addition to investment from Y Combinator and General Catalyst, we raised a $17m Series A led by a16z last summer!
Founders: Advith Chelikani, Robert Eng, and Marty Kausas
Team: Currently 30 and growing!
Top Skills
What We Do
Pylon is the modern alternative to Zendesk, optimized for B2B.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
