Revenue Operations Analyst

Who we are

Hi there 👋 . We’re Ethena – the compliance platform for modern teams. Ethena’s suite of admin- and employee-friendly training and compliance tools help you check all the boxes and build a better workplace. Our training isn’t just a thing people get through, it’s something they actually enjoy (we got the stats to prove it—over 90% positive ratings). We are proud to be a part of the culture at companies like Zendesk, Pinterest, Figma, and Notion. In 2020, Ethena announced our $15.5 million Series A, and in 2022 we raised an additional $30 million Series B to build out Ethena’s best-in-class training solution, further invest in data and analytics, and continue launching impactful compliance products. Ethena’s Series B was led by Lachy Groom, with participation from existing investors including Felicis, Neo, Homebrew, and others. It’s a great time to join our team!

How we work

We’re a team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we’ve already built. We believe it’s our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we’re not shy about puns. If you brought us to a picnic, we’d be compli-ants. If we were shoes in London, we’d be trainers. If we were--you get it. Humor is welcome here. Read more about us on our careers page and follow our team on our Instagram!

Who we’re looking for

We’re looking for a Revenue Operations Analyst to join our team. This role will report to our Director of Revenue Operations. 

Our new Revenue Operations Analyst will be responsible for owning and managing the commercial team’s tech stack in order to improve the team’s operational efficiency.

Our workforce is fully remote and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all U.S. time zones.

Reports to

Andrew Dixon, Director of Revenue Operations

What you’ll do

• Act as a strategic partner to Sales, Marketing, and Customer Success leaders, identifying and solving key commercial challenges.
• Develop, track, and analyze key metrics to improve performance across the commercial team.
• Administer and maintain the commercial team's tech stack, including CRM platforms, marketing automation tools, and sales enablement software.
• Support the rollout of new tools, systems, and processes to enhance sales team effectiveness.
• Implement automation to streamline lead management, pipeline tracking, and reporting processes.
• Assist with account enrichment, market segmentation, territory mapping, and capacity planning.
• Ensure efficient lead assignment, pipeline management, and account handoff processes.

What makes a great candidate

• In-depth experience with CRMs, marketing automation tools, analytics platforms, and sales enablement software (e.g. Salesforce & Hubspot, Outreach, Looker & Tableau, Chorus & Gong, 6sense, ZoomInfo, etc.)
• A complete command of all things Excel
• A knack for data, a love of graphs, and a deep fear of numbers that don’t add up
• Excellent organizational skills with an ability to prioritize on the fly and operate autonomously
• Experience as a revenue operations analyst or similar role at a fast growing startup
• Ability to influence and collaborate with cross functional teams (Sales, Marketing, Customer Success)
• An entrepreneurial mindset - we’re an early-stage startup so we’re not just looking for someone to run a playbook. We want you to help build it.
• A “roll up your sleeves” mentality and comfort with ambiguity
• Passion for what we’re building here at Ethena
• An impeccable sense of humor

What’s going to be the hardest part

• The most challenging part of the role is prioritizing urgent, ad-hoc requests from stakeholders with high-impact but less urgent strategic initiatives.

Physical Demands

• This is sedentary work that primarily involves sitting/standing in a home office environment.

Compensation

• Salary range for this role is

Ethena is a remote-first organization and is currently hiring candidates based in approved locations in the United States. The list of approved locations for this role is:

AZ - Arizona

CA - California

CO - Colorado

DE - Delaware

FL - Florida

GA - Georgia

IL - Illinois

IN - Indiana

MA - Massachusetts

MD - Maryland

NC - North Carolina

NJ - New Jersey

NY - New York

TX - Texas

UT - Utah

WY - Wyoming

*Please note that Ethena reserves the right to change the list of approved locations.

Benefits: The benefits offered for this position can be found here. We provide 20 days of paid time off per year (prorated from your start date) in addition to all 11 federal holidays* and unlimited paid sick leave. (*US-specific benefits. For more details on our Canadian benefits, leave a note in your application.)

How to Apply: Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.

Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.

We are not currently offering employer visa sponsorship for this role.

Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.