Revenue Operations Analyst

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Revenue Operations team supports the Enterprise business segment in all aspects of go-to-market (GTM) operations, aligning externally-facing and internally-facing teams to provide a good buying experience for our customers. Leveraging broad and deep expertise across product management, enablement, internal support, and proposal project functional skill sets, the Revenue Operations team drives continuous improvement in go-to-market effectiveness and efficiency for both the Direct Sales and Indirect Sales revenue streams and their associated matrixed organizations. The Revenue Operations Analyst develops critical business intelligence capabilities for the GTM leadership team supporting Revenue Operations, Sales, Customer Success, and Marketing teams.

Key Role and Responsibilities: 

• Gather, consolidate, and analyze large data sets to provide deep insights and understanding of the sales and marketing segments using historical, current and predictive metrics to identify trends
• Assist in defining key business metrics and producing comprehensive weekly reporting packages including forecast, pipeline analysis, sales productivity assessment, and marketing effectiveness.
• Communicate analytical insights to a variety of stakeholders across multiple channels (e.g. in person, email, videoconference, and executive presentations) and explain factors that result in variance to target over time.
• Assist Revenue Operations leadership  in defining and prioritizing the analytics roadmap, including systems development, collection and maintenance of underlying data sources and process evolution to support current and future reporting needs.
• Develop and document best practices that align data quality and analytics with sales strategies and company initiatives and collaborate with sales operations and technical teams to implement critical improvements to processes and systems.
• Develop and maintain a collaborative working relationship with sales and marketing leadership, and other support teams.

Things That Should Be In Your Background

• 3+ years’ experience with business intelligence or analytics platforms strongly preferred.
• Experience manipulating and analyzing data, generating insights and building reports and dashboards.
• Strong quantitative, analytical and problem-solving skills including problem identification, analysis, action planning, and execution
• Strong communication and relationship building skills with the ability to interpret and summarize data to aid management in achieving strategic and operations goals
• Knowledge of Salesforce, Microsoft Excel, SQL, Python, R, Tableau are a plus
• Able to effectively manage competing priorities; think and act proactively, and creatively solve problems.
• Work autonomously as the Subject Matter Expert (SME) on responsibilities assigned

Other attributes that will help you in this role:

• Strong data analysis and visualization skills.
• Strong team and work management skills.
• Ability to manage up, as well as independently own prioritization and tradeoff decisions.
• Ability to work with a diverse, global team.
• Comfortable with ambiguity

While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($74,00 - $86,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U LLC

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.