The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.
YOUR ROLE
You will join a team of 5 people in charge of the Sales Operations of an international Go-To-Market (GTM) team. Within this team you will help by focusing on two key activities: Improve and drive our Revenue Management processes, and contribute to the evolutions of our tooling eco-system (Salesforce first, but opportunity for more ambitious data related developments).
This is a great opportunity to follow projects from scratch to delivery, and training in a fast-growing international company.
YOUR RESPONSIBILITIES
- Revenue Management
- Define reliable process to ensure revenue is properly collected, from recurring licence fees, to overages, to share-value deals
- Implement these processes operationally, with very high level standard of reliability
- Connect with key stakeholders (especially Customer Satisfaction Managers and Finance/Accounting teams) to ensure the Revenue is collected appropriately
- Salesforce administration and development
- Participate then lead analysis workshops with the business users to define processes and list the business requirements
- Help define the architecture of elegant solutions to answer business requirements
- Implement new Salesforce features
- Implement advanced workflow to help automate manual processes, and increase efficiency
- Administrate Salesforce platform
- Support business teams on a day to day basis
QUALIFICATIONS
- 3+ years of a first successful experience in IT project management and/or Salesforce implementation
- Sound analytical and logical mind
- Strong willingness to acquire a technical knowledge of Salesforce and integrated solutions
- Clear understanding of the concept of a Data model
- Ability to work not only on tooling, but also to interact operationally with peers from other teams (Customer Satisfaction Managers, Finance, Accounting…)
- High interpersonal skills; you want to work close to our users, understand their roles and challenges.
- Knowledge of Salesforce would be a plus (Integration, configuration, deployment)
- Fluent in business English
#LI-RH1 #LI-HYBRID
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in shift-technology.com
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Top Skills
What We Do
Shift Technology delivers AI decisioning solutions to benefit the global insurance industry and its customers. Our products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs. The future of insurance starts with Decisions Made Better. Learn more at www.shift-technology.com
