About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
What You’ll Be Doing:
The RCM Lead is responsible for leading a team of 5-7 specialists to drive operational performance within the Revenue Cycle department. This leader will lead multiple functions throughout the revenue cycle (e.g., insurance eligibility, claim billing, collections, payment posting, and patient billing). Your responsibilities will include:
- Own multiple RCM operational functions and be responsible for driving performance based on key KPIs
- Develop and execute strategies to make significant gains against KPIs you’re responsible for
- Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve
- Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when
- Lead, develop, and performance manage a group of 5-7 specialists while monitoring engagement and retention
- Lead select special projects related to improving processes to increase efficiency and team outcomes
The salary range for this position is $90,843 - $118,000 USD.
You’ll Be a Good Fit If:
- 3+ years of experience as a supervisor of others in Healthcare organizations. Preferred if experience with Revenue Cycle Operations specifically (billing healthcare claims, plan benefits, insurance operations).
- Leadership: Strong ability to lead a team, align on shared goals, drive performance, and develop team members as a whole and individually.
- Operational Performance: Deep understanding of most important KPIs and ability to pull all available levers to improve performance most effectively.
- Problem-Solving: Able to see the biggest pain points that are hindering operational performance and come up with corresponding solutions.
- Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
- Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Note: Please upload your resume in PDF format
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Flexible Time Off
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What the Team is Saying
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What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote first with an optional office in NYC.
