Revenue Cycle Coordinator

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for billing effectively and efficiently to facilitate prompt payment for services via billing systems and developing collaborative relationships with payor’s billing departments. This role will be able to perform all of the following tasks: verifying client eligibility, monthly claim/invoice submissions, resubmissions or back billing, resolve denied or rejected claims, including researching accounts, analyzing EOBs, and interacting with insurance companies and government payors.

You will...

• Utilize the phone system application by logging in and setting a status of ready to manage incoming phone calls by responding to request and assisting with inquiries.

• Access multiple web portals to identify and research eligibility, collect needed information to ensure timely processing of electronic, portal and invoiced claims.

• Follow revenue cycle from charge creation through resolution of outstanding AR.

• Verify eligibility when required prior to billing payers and documents insurance verification.

• Assume responsibility for timely and accurate invoices submission, including generating monthly charges and transmission of EDI claims and invoices

• Investigate and resolves claim rejections and denials via Clearinghouse or payer portals.

• Utilize payer portals or contact payers as needed for claim corrections and/or missing information.

• Add and understands specific data such as modifiers, payer specific information, including authorization criteria, CPT and ICD-10 coding.

• Apply corrections to patient demographics, charges, adjustments and payments or when needed forwards to the appropriate department for correction.

• Work through reporting cards and tickets assigned through company applications.

• Work rejection and denial workgroups for timely review and resubmission of EDI claims.

• Resolve problems by clarifying issues, researching potential solutions, helping to implement changes to maximize timely and complete reimbursement, and escalating unresolved issues.

• Utilize multiple system applications daily to work through assigned inventory

• Identify and document any payer issues and communicate with RCM leadership.

• Maintain KPI and quality goals.

• Perform resubmission projects and additional daily reports.

• Participate in other projects or duties as assigned.

• Occasional business travel may be required.

We are excited to speak to someone with the following...

• High School Diploma required.
• One (1) plus years of experience in healthcare revenue cycle management or a related field.
• Or equivalent combination of education and/or experience.
• Knowledge of portal, invoice, and EDI billing methods.
• Experience using HHAeXchange preferred.
• Self-motivation and the ability to work independently and with teams.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent verbal and written communication skills.
• Proficient in managing multiple tasks as the same time.
• Experience with Accounts Receivable follow-up process.
• Attention to detail and accuracy in all tasks.

Pay: $16.36/hr - $22.09/hr

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]