Retail Admin Support - 9 month FTC

Position Title: Retail Admin Support - 9 month FTC
Position Type: Temporary - Full-Time
Position Location: Scarborough
Requisition ID: 34142
There's nothing beige about McCain...
Except our potatoes - and we're extremely passionate about them.
When you join McCain, you'll be joining the biggest player in the frozen potato game, bringing people together around the nation for over 60 years by sharing simple, delicious planet friendly food.
We've partnered with thousands of the country's supermarkets, pubs, restaurants, hospitals, and schools to change the way people see the humble spud. It's all about elevation and creating something better.
So, come and make your career at McCain Foods.
About the role
The Retail Sales Admin Support will provide key assistance and support to the Retail Sales Customer Managers and Finance Business Partners across key accounts. The role will ensure key processes, documentation and data is analysed and maintained on a timely basis. The role will ensure accurate customer agreements, claims are processed in a timely manner and coordinate new product line and promotion nominations forms for our customers. The Retail Sales Admin Support will engage with our customers to provide support with ad hoc reports, maintenance of key trackers and to collaborate on any queries.
Responsibilities:
Pricing:
Prevent pricing claims by conducting Customer pricing checks to align Customer systems, McCain systems, and Forecast files with approved agreements. Resolve pricing claims efficiently, logging invalid claims on Customer Systems as needed. Support Customer Managers by preparing standard pricing approval templates for sign-off.
Claims:
Work with Commercial Finance Partners to streamline claim approval processes while maintaining proper segregation of duties. Handle logging, matching, validating, and approving customer invoices and trade spends. Escalate invalid claims to Customer Managers and assist in resolving them. Communicate effectively with stakeholders to ensure efficiency, prevent claim backlogs, and adhere to strict guidelines.
New Line Forms:
Ensure timely submission of required documentation and product samples with Customer Managers. Build expertise in retailer systems and coordinate with Customer Departments for seamless execution.
Promotions:
Work with Customer Managers to submit promotion nominations on time. Align with internal and external teams on dates and planned volumes, ensuring close management to optimize P+L performance.
Customer Reporting:
Update internal trackers and promotion plans as defined by Customer Managers. Develop expertise in retailer systems to maximize the use of available data for customer insights.
About you
• Administrative Support Experience• Working in a fast-paced environment• Advanced level of Microsoft Excel• Strong analytical skills• Excellent numerical and literacy skills• Excellent communication skills• High level of computing skills and familiar with data systems
WHAT'S IN IT FOR ME?
Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including:
• An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay • Flexible holidays - where you can buy & sell up to 5 days holiday per year • Optional health cash plan • Cycle to work scheme • 'Chips In' Volunteering Day Off - to make a positive impact to the long-term development of McCain communities across the globe
And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an impressive 5 year growth plan that presents development & progression opportunities for those who seek it out.
WHERE YOU'LL WORK:
Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections.
Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Sales
Division: GB Commercial Retail
Department: Convenience
Location(s): GB - United Kingdom : England : Scarborough
Company: McCain Foods (G.B.) Ltd