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CSQ226R134
The Resource Manager is a strategic business partner for Customer Success and Services organization in ensuring that our customers are matched with relevant talent and expertise to solve the world's toughest problems.
The primary responsibility of the Resource Manager is to manage resourcing for all potential and assigned projects. This position requires the individual to be determining personnel requirements, providing ongoing support to project managers, and collaborating on resource management with multiple teams within our organization. The resource manager will be someone who can accurately assess resource needs and provide sufficient capacity to realize project goals.
The impact you will have:
- Demonstrates a passion for the job and leads by example by putting Databricks and our customers first to achieve the delivery mission
- Drive transparency of the resourcing workflow and status from pipeline to opportunity close and project start by ensuring that resources are identified, assigned, prepared and able to engage as planned
- Ensure customers receive timely access to relevant talent and expertise to deliver their data and AI projects
- Drive resolution of delivery challenges, address resource contentions and manage expectations
- Gain a deep understanding of our people, their unique skills, experiences and individual development plans
- Pro-active engagement of our preferred delivery partners to ensure that they can serve relevant resource requests
- Remediation of resourcing clashes and unforeseen events
- Data-driven analysis of resource productivity, utilization and demand forecasting
What we look for:
- Minimum of 5 years experience in resource management for a Professional Services and Education Services line of business
- Exceptional organizational, project management and time-management skills
- Excellent interpersonal and communication skills
- In-depth knowledge of applicable labor laws
- [Preferred] Salesforce and FinancialForce PSA experience
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
Zone 1 Pay Range
$85,300—$130,700 USD
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Top Skills
What We Do
As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.
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