Resource Manager

Position Summary: 

The primary purpose of this position is to manage and optimize the organization’s resources and deliver resource management support to the business. This role will also contribute to resourcing strategy for the organization and assist with budgeting and forecasting activities to improve company performance. On a day-to-day basis, the Resource Manager is responsible for executing all staffing processes and activities further defined below. 

Essential functions of the job include but are not limited to:  

• Oversee the allocation and assignment of global resources (both full time and contractor staff) to the appropriate projects, placing the right people in the right positions to ensure project success, across the PFMORD enterprise 
• Optimize utilization across the business units by making staffing recommendations and decisions in support of a deployment strategy 
• Work with senior leadership to understand key resource requirements and ensure the development of resourcing strategies to meet both current and future organizational needs 
• Focus on developmental opportunities for staff and plans for staff advancement 
• Evaluates opportunities for resource optimization and enhancement using specific tracking tools and integration into the company ERP system 
• Advise project teams and financial analysts on how to best navigate and employ the resource management process and provide recommendations to improve business performance 
• Contribute to budgeting and forecasting activities on an ongoing and annualized basis to maximize value for the company 
• Coordinate hiring plan execution with Human Resources and Finance to ensure appropriately prioritized hiring 
• Prepare metrics and summary reports on resourcing activities as necessary 
• Negotiate and resolve staffing conflicts to the satisfaction of all parties and identify creative alternatives to address identified issues 
• Escalate sensitive or high-risk staffing situations to the Business Operations leadership and Executive Team as necessary 
• Other duties as assigned 

Qualifications: 

Minimum Required: 

• 4-year college degree, or equivalent experience ideally in a scientific or healthcare discipline 

Other Required: 

• Proven experience managing resources in a global service organization, ideally with in the pharma/life sciences industry 
• Ability to manage workforce allocations for both full time and contractor resources 
• Supervisory experience and ability to manage Business Operations Associates 
• Ability to drive and availability for domestic and occasional international travel including overnight stays 

Preferred: 

• Postgraduate, graduate 

Competencies: 

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment 
• Appropriate financial acumen and understanding of budgets, forecasting, utilization and realization concepts 
• Creative and flexible problem solving and critical thinking abilities 
• Executes time-sensitive matters while maintaining accuracy and attention to detail 
• Exhibits high self-motivation, and is able to work and plan independently as well as in a team environment 
• Demonstrates a high degree of professionalism 
• Displays sound business judgment and a proactive, independent work style 
• Works well independently and cooperatively with others to achieve common goals in a virtual environment 
• Strong interpersonal skills and emotional intelligence allowing the individual to identify collaborative solutions and resolve conflicts in a productive, professional manner 
• Displays operational and interpersonal flexibility to establish relationships and best practices in an integration-heavy environment 
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support 
• Ability to work with diverse environments, both globally and culturally