Research Operations Manager

Job Description:

This position is responsible for coordinating and overseeing Intermountain Health Research Studies for one or more clinical areas, supporting research initiatives and ongoing efforts. It ensures research staff follow appropriate processes and procedures according to research protocols, good clinical practice guidelines, and FDA regulations. The role involves collaborating with research teams and clinicians on project identification, facilitation of research activities, data collection and analysis, and compliance. The position may serve on various research teams or councils, providing subject matter expertise for scientific review and working alongside clinicians to develop research ideas.

Essential Functions

• Operations Management: Oversee day-to-day operations in one or more designated areas under the direction of the Research Director, including research staff, resources, study participants, and protocol compliance. Provide direction for the technical, protocol-specific, and operational aspects of assigned trials, guiding and supporting the study team to ensure adherence to study objectives, timelines, and budget.
• Resource Coordination: Allocate resources for multi-center clinical studies, including protocol review, coordinator assignments, training, education, auditing, and monitoring. Oversee and ensure timely completion of CTMS entries, CRFs, and query resolution.
• Financial Management: Manage departmental and study financials, including budget evaluation and approval.
• Training & Development: Facilitate training and development for research staff, including but not limited to; Clinical Research Coordinators, Research Nurses, Regulatory Coordinators, Project Coordinators and Research Assistants. Review monitoring visit/audit findings for themes or recurring issues, providing retraining/support as needed.
• Collaboration: Work with stakeholders to ensure timely applications for new studies and lifecycle reporting to sponsors and IRBs. Establish relationships with other departments (e.g., clinical teams, Radiology, laboratory) to facilitate support and involvement.
• Regulatory Compliance: Ensure compliance with policies, regulations, certifications, and good clinical practice, staying current on relevant policies.
• Documentation & Reporting: Develop and maintain documentation tools and data collection instruments. Collaborate on writing reports, research papers, presentations, and articles.
• Staff Support: Support research staff, including staffing, training, performance management, and career development in collaboration with Research Director.
• Strategic Planning: Support strategic initiatives and ensure annual goals are set and met. Develop and execute recruitment strategies to enhance patient enrollment.
• Performance Improvement: Drive continuous improvement through performance coaching, career development, and employee engagement.

Skills

• Leadership
• Communication
• Teamwork
• Team Development
• Taking Initiative
• Process Improvement
• Research
• Time Management
• Training and Development
• Conflict Resolution

Minimum Qualifications

• Eight (8) years of experience coordinating and training in a research, healthcare, academic, or industry   setting, OR.
  • Four (4) years of experience coordinating and training in a healthcare/academic/industry research setting, AND,
  • Bachelor's Degree in a clinical or life science field, business, or healthcare operations. A degree must be obtained through an accredited institution. Education is verified
• Supervisory, management, or leadership experience
• Basic Life Support (BLS) Certification for roles at Primary Children's Hospital.
• Experience writing manuscripts, sops, technical specifications, and managing implementation projects.
• Demonstrated understanding of data management functions and processes.
• Ability to travel to various locations.

Preferred Qualifications

• Experience in grant-funded projects or clinical trials of relevant field.
• Experience in a role requiring the ability to demonstrate proficiency with Microsoft and database applications.
• Experience in study coordination and collaboration.
• Experience working within a hospital clinical area and/or an understanding of workflows and hospital processes.

Physical Requirements:

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$43.67 - $67.41

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.