Research Executive

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Purpose: To develop a strong understanding of Worldpanel analysis & services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.
 

Client Relationship

• Proactively seek to understand the teams’ client’s business and using this knowledge to improve the work you do
• Employ an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetings
• Assist client contacts in being able to locate and use existing data through your sound knowledge of the content of regular reports, database structures and other regular deliverables
   

Account Handling

• Demonstrate real curiosity and a willingness to go the extra mile in dealings with your clients
• Take ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager
• Where appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com updates
• Support Manager in client meetings/ onsite visits by preparing meeting material and handling follow-up requests
• Production and interpretation of special analyses with a focus on finding patterns in the data and highlighting key points
• Confidently start to use the more advanced capabilities within Powerview such as user defined fields, level groups, etc
• Seek solutions to problems when they arise if errors occur, or processes break down
   

Basic Data & Tracking

• Demonstrate exceptional precision & attention to detail, always focusing on accuracy
• Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurately
• Understand the client’s ways of working and ensure delivery of information meets these requirements
• Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems required
• Develop competence in charting and be able to produce basic presentation decks
   

Analysis & Insight

• Begin to recognize patterns and draw logical conclusions based on your analysis of the data set
• Begin to learn how to build stories from the data
• Support line manager in obtaining contextual information from different data sources
• Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.
• Build knowledge of FMCG environment including macro trends and Worldpanel’s competitive environment
• Build category and brand awareness in order to be able to identify/explain key influencers to market performance
• Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings
• Where appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time
   

Team, People & Self Development

• Actively participate/visibly demonstrate and eagerness develop the required skills in training
• Seek opportunities to practice and apply what you have learned in training
• Take part in your own performance management using the Kantar appraisal system
• Ensure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needs
• Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant
• Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
• Understand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member
• Show that you are a positive, inquisitive individual who is prepared to go the extra mile and get involved
• Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients’ products and advertising (and their competitor products/advertising) for example.
   

Person specification

A person in this role is likely to have the ability to:

• Provide a high level of attention to detail
• Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively
• Communicate effectively, as the job environment requires confident individuals who are socially adept
• Organize own work and prioritize independently if required
• Be dependable and take responsibility for own work
• Bring enthusiasm and energy to the role
• Be inquisitive and interested in exploring theories & ideas – using the available analytical tools to aid them
• Be self-disciplined in their approach to their work and learning
• Listen and seek feedback and take on board suggestions to help develop knowledge and skills
   

Kantar benefits

• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Life Assurance & Income Protection
   

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.
 

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Country

South Africa

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.