Research Assistants - Contract Roles

Posted 2 Days Ago
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London, Greater London, England
Entry level
Gaming
The Role
Research Assistants will support PlayStation's user research department by moderating tests, observing participants, taking notes, compiling data, and assisting researchers in data analysis. Tasks also include managing the lab's technical aspects and liaising with IT for technical support.
Summary Generated by Built In

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

General Description:

PlayStation Studios are looking for a Research Assistants to support its internal user research department in London (UK). This is an exceptional opportunity to help our teams build world class games by supporting researchers in providing reliable and actionable feedback on game experience via detailed research with consumers.

We have several contract opportunities in 2025, varying from 6 - 9 months in length, starting as early as February, and others in the summer. If you feel that this opportunity is of interest and your skills align, we encourage you to apply to find out more.

The role is on-site; Therefore, we are looking for someone who can travel to our London office when testing is taking place.

Role & Responsibilities:

  • Complete pre-defined research plans, following established methods to a high standard.
  • Moderate tests, observe participants, run interviews, take notes and compile data.
  • Communicate findings with researchers on the project.
  • Support researchers with analysing and reporting data.
  • Manage the technical aspects of the lab, including the streaming and capture of sessions, handling game builds, and maintaining the hardware used for testing.
  • Liaise with IT and our technical operations team to help resolve problems in the lab.

Skills & Knowledge: 

The successful candidate should demonstrate:

  • A passionate interest in video games.
  • Good organisation skills with the ability to prioritise tasks in a fast-paced environment.
  • An excellent attention to detail and a strong commitment to quality.
  • A commitment to reliability.
  • Excellent communication and interpersonal skills.

Bonus Points:

  • Usability or UX testing experience, particularly moderating sessions or interviewing participants.
  • A degree related to Human-Computer Interaction, Psychology, Human Factors, or related field.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

The Company
Aliso Viejo, CA
8,768 Employees
On-site Workplace
Year Founded: 1994

What We Do

PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media.
This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics.
We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.

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