Renewals Manager

Who Are We:

We are COMPLY.

For compliance people. 

We pride ourselves on being the champion for compliance professionals. We help clients navigate the ever-changing regulatory environment by merging technology, consulting, and education; We serve more than 7,000 clients globally through our solutions, and our high-growth organization has been recognized with numerous awards, including Inc. 5000, Institutional Asset Manager Awards, Private Equity Wire Awards, and the Women in Data & Technology Awards. 

Come join our growing team of over 300 talented innovators working together to forge the next generation of compliance technology.

To learn more about COMPLY, visit COMPLY.com

COMPLY is seeking a detail-oriented proactive Renewals Manager to join our team. This role is responsible for supporting the renewal process, ensuring accuracy, and obtaining strong client relationships to drive retention and growth. The ideal candidate will have strong organizational and communication skills, a customer-focused mindset, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

• Contract Renewal Management:
• Assist in managing the end-to-end contract renewal process, ensuring timely and accurate execution.
• Review contract terms and conditions to ensure compliance and alignment with company policies.
• Identify and address any discrepancies in contract details or terms before renewal.
• Client Relationship Support:
• Serve as a point of contact for clients during the renewal process.
• Collaborate with the sales and account management teams to support client retention and satisfaction.
• Escalate concerns to senior management as necessary to ensure successful renewals.
• Data Management & Reporting:
• Maintain accurate and up-to-date records of contract renewals in Salesforce.
• Track renewal performance metrics and provide regular reports to management.
• Identify opportunities for process improvement and contribute to team efficiency. 
• Cross-Functional Collaboration:
• Work closely with finance, legal, and operations teams to ensure smooth contract processing.
• Assist with ad-hoc projects related to client contracts and renewals.

Qualifications:

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) 
• Experience with Salesforce.com and contract management software highly preferred 

Experience:

• 1-2 Years Experience in SaaS or the Financial Services industry preferred. 

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

COMPLY offers a wide range of company perks including:

- Comprehensive medical, dental and vision insurance at little to no cost starting on day one

- 401k with a company match

- Supplemental benefits at a discounted rate including home, auto and pet insurance

- Unlimited PTO

- Professional Development reimbursements

- Remote opportunities available for most positions

- Time to get together in person for company happy hours, team offsites and more

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.