Renewals Account Manager (Remote, ESP)

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Spain
Remote
Junior
Cloud • Information Technology • Sales • Security • Cybersecurity
Define your future at CrowdStrike.
The Role
The Renewals Account Manager will manage the contract renewal cycle, provide quotes to channel partners, consult with partners and customers, and ensure a seamless customer experience while focusing on growing licenses and revenue. Must adapt to changing priorities and balance multiple tasks effectively.
Summary Generated by Built In

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is seeking Renewals Account Managers to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer -- focusing on driving on-time renewals and growing our ARR.

The ideal candidate will have a strong track record of success, organization and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, strong communicator, as well as a creative problem solver.
 

What You'll Do:

  • Manage the contract renewal cycle.

  • Provide quotes to channel partners

  • Ensure delivery of quote to end customer

  • Consult with partner and customer to answer any questions

  • Manage process through booking

  • Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.

  • Team with the Account Manager to ensure a seamless customer experience.

What You'll Need:

  • Track record of meeting or exceeding expectations in an individually focused, quota carrying role.

  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements. 

  • Technical aptitude and ability to learn new concepts quickly.

  • Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings

  • Must be a self-starter with the ability to work independently or in a team environment

  • A curious nature with a desire to learn and a competitive spirit.

  • High level of comfort handling objections and negotiations.

  • Excellent time management skills.

  • Security or SaaS sales experience

  • Customer Success/Service background

  • Prior experience using Salesforce or another CRM solution

  • 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.

  • Bachelor's degree from an accredited college or university or relevant experience.

  • This role will require the successful candidate to be working in EMEA Timezones

#LI-Remote

#LI-FW1

Benefits of Working at CrowdStrike:

  • Remote-friendly and flexible work culture

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

Top Skills

SaaS
Salesforce

What the Team is Saying

Andrew C.
Lauren P.
Brian P.
Alexa Z.
Theo K.
Sara I.
Lam N.
Lauren B.
Adeeb C.
Kristan C.
Alena C.
Thaddeus M.
Alyssa J.
KT T.
The Company
HQ: Austin, TX
10,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.

The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.

We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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CrowdStrike Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Singapore
Osaka
Aarhus, DK
Arlington, VA
Barcelona, ES
Bengaluru, IN
Brussels, BE
Bucharest, RO
Cheltenham, GB
Copenhagen, DK
Dubai, Dubai
Irvine, CA
Kirkland, WA
Minneapolis, MN
Mumbai, IN
New Delhi, IN
Pune, IN
Reading, GB
Riyadh, SA
St Louis, MO
Sydney, Sydney
Tel Aviv-Yafo, IL
Tokyo, Japan
Learn more

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