Hi, I'm Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
What you'll do
- You will report to the Director GSD Service
- Collaborate with business owners and product manager to determine the business needs and create functional requirements for project team (Epics, features, user stories, UI mockups/wireframes with appropriate details).
- Liaise between business partners, product managers and technology teams in creation of features, stories and acceptance criteria, supporting the timely implementation of initiates.
- Lead and facilitate requirements sessions with various stakeholders and continuously deliver results through collaboration.
- Plan sprints, groom the backlog and keep yourself and the team moving forward.
- Coordinate with technical resources to develop workable solutions that meet customer expectations.
- Build trust and respect, establish relationships and develop rapport with the technical and non-technical teams.
- You will be part of the 2025 Graduate Program which runs for 12 months
- You will be in the Cape Town office for at least 3 days in a week
You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
- Bachelor’s degree in Computer Science or IT related field
- Ability to think analytically, solve problems, make decisions, and collaborate and work with a team in a fast paced environment.
- Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise and easy to read artifacts (UI mockups, user stories, functional requirements).
- Ability to interact and develop relationships with all levels of personnel, including management, from both business and technology teams.
- South African Identification document.
- Academic record
- CV and Cover Letter.
Who will love this job
- An trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others
Location(s):
ZA.Cape Town.Office
Top Skills
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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