Relationship Manager

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! 

Join us and:

• Work on an award-winning platform that processes billions of dollars every day.

• Boost your career in a global FinTech company with 29+ years of market leadership.

• Improve yourself and learn from the industries best.

• Have a key role in a company's growth & improve the daily trading experience of thousands of Clients.

How do we work?

Joining us you will be a part of a global (Poland, Spain, the UK) Relationship Management & Client Service Department (30 team members). You will join 4-person Team of expert Relationship Managers based in Warsaw and report to Customer Service Director.

This position offers a unique opportunity to gain valuable experience in the global financial markets. Through a comprehensive training program and daily exposure to forex, commodities, and capital markets, you'll acquire the skills and knowledge needed to launch a successful career in Finance.

In this role, you will:

• Initiating contact with the largest Clients of the brokerage, both from Poland and EU26 countries.

• Supporting Clients in the investment process and maintain a strong working relationship.

• Placing transaction orders on behalf of and for the Client's account.

• Assisting Clients with updating AML, MiFID, PIU, and other questionnaires.

• Monitoring key macroeconomic data and providing ongoing assessment of market trends for the most important financial instruments.

• Conducting webinars for the Clients.

What skillset do you need to be successful in this role?

• Previous experience in Relationship Management/Customer Service or Sales.

• Fluency in Polish and English.

• Interest in Finance and Investment area, knowledge of financial instruments.

• Understanding of the relationship between macroeconomic data and market price trends for major assets.

• Being detailed, organized, and precise in handling the Clients' issues.

• Basic knowledge of technical analysis.

• Positive attitude, flexible nature, ability to thrive in a fast-paced, constantly changing environment.

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Nice to have:

• Securities License

• Hands-on experience in financial market trading on a personal account.

• Knowledge and working experience of MS Office, financial CRM and MetaTrader.

OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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