Relationship Manager, Agent Partnerships

Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.
Today, we've digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started!
With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We, at Flywire, are seeking a Relationship Manager. The Relationship Manager will work‬ with the Agent Partnerships Team in the execution of strategies and tactics designed to‬ increase payer growth, support existing clients, improve retention, increase revenue,‬ identify opportunities for improvement, provide accurate and timely issue resolution and‬ assure clients ( Agents ) understand the value of Flywire Payment Solution.‬
The Relationship Manager, Agent Partnerships will report to the Relationship Management Lead for their region in India.

• Work closely with the Relationship Management Lead for their region in the execution of strategies designed to increase agent utilization, retention and increase in revenue.
• Create strategic account plans for the allocated agents to maximize utilization and growth.
• Present products and services to agents in an informative, educational, and consultative manner.
• Provide support to existing agents, building close relationships and assisting with inquiries when required.
• Organize materials and attend events and expos representing Flywire.
• Work closely with the Sales Manager Agent Partnership on pipelines and handovers, on boarding new agents (f2f or virtual), and identifying new opportunities.
• Ensure and manage all CRM systems are accurate and up to date with activities.

Qualifications
Here's what we are looking for:

• 5+ years or more of experience in the International Education Recruitment Industry outbound from India.
• Ability to travel both locally and interstate within the region to establish and nurture client relationships.
• Existing International Education Agents relations will be a plus
• Strong attention to detail, time management and organizational skills
• Excellent interpersonal, analytical and planning skills
• Should be good in verbal numerical skills
• Experience & understanding of Higher Education Industry (helpful)
• Proficient presentation skills: ability to address all levels including senior executives
• Local language / dialect speaking is advantageous in order to speak to clients within the certain regions

Additional Information
What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)

Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.