Flywire
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The Senior Technical Support Engineer I will manage customer requests and support operations for Flywire's products. Responsibilities include handling complex queries, leading incident management, and collaborating with internal teams to improve service quality. They will provide technical assistance and implement enhancements and bug fixes in coordination with engineering teams.
The Technical Support Engineer II will manage customer tickets, support Flywire's platforms, and communicate complex queries. Responsibilities include researching issues, proposing solutions, and coordinating with the development team, ensuring high-quality support for clients in various sectors.
As a Payment Experience Associate I, you will be the first point of contact for customers at Flywire, guiding them through their payment processes. Responsibilities include handling inquiries via phone, chat, and email, solving payment issues, collecting feedback, and staying updated on product knowledge. The role demands problem-solving skills and requires effective communication with customers and internal teams.
The Client Relationship Manager at Flywire will manage a portfolio of Education Clients, foster strong relationships, drive revenue growth via various activities, and collaborate with internal teams to ensure client satisfaction and technical project alignment.
As a Payment Experience Associate I at Flywire, you'll be the first point of contact for customers, helping them navigate payments. Responsibilities include understanding company products, handling inquiries via various channels, and providing proactive support. You'll collect feedback and stay updated on product features to enhance customer satisfaction.
The Client Success Adoption Specialist at Flywire will work with Account Managers to enhance client engagement, aid in onboarding, and ensure effective use of Flywire products. They will analyze performance data, create client training materials, and support the development of resources to optimize the customer journey, while contributing insights for team growth.
As a Senior QA Engineer at Flywire, you will enhance engineering productivity and service quality by developing tools and processes, performing risk-based testing, resolving production issues, and mentoring team members. You will also lead initiatives in quality assurance, scalability, and performance testing.
The Senior Technical Accountant will oversee revenue recognition and ensure compliance with accounting principles, assist in contract structuring, prepare technical accounting analyses, and support accounting matters during month-end close while collaborating with various stakeholders and auditors.
The Account Executive will drive revenue for Flywire’s Travel business by managing client relationships throughout the full sales cycle, from prospecting to close, while collaborating with internal stakeholders to implement payment solutions. You will also contribute to pipeline generation and lead marketing initiatives to create new business opportunities.
The Account Executive for Travel at Flywire will drive revenue through full sales cycle management, from prospecting to closing deals, while expanding their Travel business. They will build client relationships, partner with internal teams, generate leads, and achieve revenue goals, all while demonstrating the company’s payment solutions.
As a Senior Site Reliability Engineer II at Flywire, you'll enhance and maintain cloud-based infrastructure, focusing on reliability and performance. Responsibilities include designing and maintaining core infrastructure, collaborating with engineering teams, mentoring, and driving production excellence initiatives.
The Regulatory Reporting Manager at Flywire will lead MTL reporting processes, ensuring compliance with financial requirements of money transmitter licenses. The role involves preparing financial reports, conducting analysis, managing audits, and coordinating with regulatory bodies. It requires strong communication, analytical skills and a thorough understanding of financial systems.
As an Accounts Payable Supervisor at Flywire, you'll manage the AP team and oversee international payments, ensure compliance with accounting rules, assist in audits, and improve AP processes. A Bachelor's degree and 4+ years in AP/accounting is required, along with strong analytical and leadership skills.
The Sales Manager will drive Flywire's business in Australia and New Zealand, responsible for managing the full sales cycle, developing education account strategies, and onboarding new clients. This includes understanding clients' needs and tailoring solutions to ensure success in recruitment, admissions, and payments.
The Associate Account Executive will drive B2B sales by building relationships with clients, managing the sales lifecycle, generating leads, and collaborating with internal teams to enhance customer satisfaction and service delivery.
The Sr. Software Engineer I at Flywire will design and enhance the payment platform, focusing on high-quality and maintainable code. Responsibilities include resolving bugs, improving application performance, collaborating with global teams, and contributing to product vision. A strong background in web application development, TDD/BDD practices, and continuous integration is essential.
The Technical Implementation Manager I will support client onboarding by delivering pre-sales presentations, managing integration projects, and providing technical consultation. This role involves articulating solutions, configuring Flywire portals for clients, and collaborating with internal teams to enhance solutions while ensuring client satisfaction and timely project delivery.
The Senior Global Enterprise Account Manager at Flywire will manage key enterprise accounts, drive revenue growth, foster client satisfaction, and identify expansion opportunities. This role involves strategic planning, consultative sales, and team leadership, along with project management to help clients meet their business goals.
The Director, Tax Strategy and Operations will oversee various tax matters such as tax provision preparation, compliance, transfer pricing analysis, and tax technology innovations. This role involves providing strategic advice to senior management and teams on tax impacts related to mergers and acquisitions and improving tax processes.
The Agent Partnership Specialist will drive the execution of Flywire's solutions for small to medium Education Agents in India. Responsibilities include managing client accounts, creating strategic growth plans, presenting products, supporting revenue growth, and collaborating with the team to optimize client relationships and potential.