IVantage Relationship Management Apprentice

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

These positions are only available to candidates who are currently enrolled at a community college or trade school.
The Relationship Management Consultant is responsible for supporting the day-to-day interactions with assigned partners under direction of senior leadership.

Key Responsibilities

Relationship Management

• Serves as a single point of contact for Ivantage team members and for partners for the day-to-day management of the program
• Proactively monitors extent to which current partners are meeting Ivantage/Allstate expectations for production, product availability, and service (both agent- and customer-facing service)
• Identifies and recommends steps to remediate any emerging issues relative to production, product availability, and service (both agent- and customer-facing service)
• Provides proactive communication to appropriate team members regarding relationship trends relative to production, product availability, and service (both agent- and customer-facing service), or other emerging issues
• Supports monthly/bi-monthly/quarterly phone calls with vendor – vendor meeting frequency demonstrative of vendor’s strategic importance
• Keeps Salesforce updated with relevant vendor updates
• Identifies and recommends steps to optimize partner value and present recommendations to Business Development/Relationship Management Director. 
• Maintains the expanded market agreements (contract) with each partner.

New Partner Launch’s

• Partner and communicate with both internal and 3rd party companies to ensure all contracts, files, and education are organized.
• Communicate with internal teams to ensure smooth product launch’s

Knowledge/Skills/Abilities/Experience

• 1-3 years relationship management experience
• Advanced oral and written communication skills
• Advanced organizational and time management skills
• Intermediate understanding of insurance operations and understanding of insurance company financials
• Ability to intelligently prioritize day-to-day tasks to focus on those that are most critical.
• Ability to manage day-to-day dynamics of relationship with support from immediate manager
• High level of comfort dealing with ambiguity

*This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents

Compensation

As an Apprentice, you will work part-time, ranging from 20 to 40 hours per week, with an hourly rate of pay between $18 and $25 per hour, depending on position. Benefits are also available.

Education

• High School Diploma or GED (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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