Regulatory Relationship Management - Senior Director

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
As part of the Enterprise Compliance – Leadership Team, this Senior Director position will be responsible for managing key regulatory interactions. This position will be responsible for managing supervisory oversight activities conducted by TransUnion’s regulators in the United States will actively facilitate the development, continuous improvement and strategic implementation of an exam management framework, with potential for the framework to be adopted globally in collaboration with international colleagues. This position may coordinate the response to and oversee TransUnion compliance with regulatory enforcement actions and will be a source of new and improved program processes, techniques and tools and will share program knowledge with employees and other TransUnion groups.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 15+ years of professional experience with 3+ years of audit, regulatory supervisions / exam management, risk management, compliance, operational risk assessment, and/or control analysis experience required

• Ability to understand the regulatory ask, engage with business owners on the requirements, manage the receivables, challenge sufficiency and quality of information obtained

• Bachelor’s degree or higher required; relevant experience at a regulatory agency preferred but not required

• Five years of management/leadership experience

• Excellent communication skills, both written and verbal, including the ability to effectively communicate with senior management

• Ability to work independently and navigate a dynamic and sometimes ambiguous environment with the aim of developing solutions

• Strong analytical, problem solving, planning, project management, strategic thinking, organizational, decision-making and judgment skills, as well as strong relationship management and negotiation skills

• Commitment to personal development, including an ability to learn quickly and adapt to business needs/priorities as needed

• Ability to perform multiple tasks and determine when to escalate issues

• This position may require occasional travel

Impact You'll Make:

• Oversee and coordinate the Supervisory Relationship Program, which involves activities such as:

  • Coordinating and leading onsite supervisory examinations by regulators covering a variety of topics

  • Communicating with, and being a point of contact with TransUnion’s U.S. regulators, including participating in bi-weekly update calls and acting as the primary point of contact on examinations

  • Coordinating information gathering from subject matter experts in various roles and businesses

  • Preparing and reviewing responses and regular reporting for regulators

  • Reporting on regulatory matters to senior leaders, the Enterprise Risk Management Committee and the Risk & Compliance Committee of the Board, including providing advice on regulatory management with the goal of reducing risk to TransUnion

• Interact and seek alignment with senior global business leaders, up to and including the executive team, as well as attorneys, commercial customers, and third parties regarding TransUnion’s regulatory matters

• Actively participate on the Risk & Compliance Leadership Team, including providing strategic vision for the Risk & Compliance Program and providing information, reporting and ongoing support to the Chief Risk & Compliance Officer

• Collaborate with other departments and functions (including Consumer Operations, Data Governance, Global Technology, etc.) to ensure a common understanding of supervisory requests to coordinated common and standards response materials supervisory assessments/examination

• Oversee the management and continuous improvement of regulatory management documentation such as standards, procedures and guidelines

• Develop materials and train stakeholders on examination management requirements and systems

• Collaborate and strategize with employees at all levels across the company to ensure best practices in regulatory exam management and regulatory interactions

• Develope short and long-term goals, objectives, and priorities that ensure compliance programs align with business objectives while complying with laws/regulations/third party requirements

• Lead and manage experienced professionals who exercise some latitude and independence in supporting the development, continuous improvement and strategic implementation of the regulatory management program.

• Coach and develop direct reports including, development strategies, career path guidance, identifying areas for improvements, and creating an environment that fosters knowledge sharing

• Exercising full management authority, including performance reviews, pay decisions, budget decisions, recruitment, discipline, termination, and other personnel actions

Communication

• Develop and communicate calendar of supervisory obligations

• Provide global senior level management with key compliance metrics and makes recommendations on risk mitigation strategies

• Create and maintain templates for providing requested information to supervisory agencies

• Create and distribute reports of supervisory examination findings and status of outstanding issues

• Communicate with the relevant businesses and functions regarding regulatory issues, findings by the regulators, and remediation related to those findings

• Prepare high-quality documentation that is appropriate for its intended audience

• Efficiently and effectively communicate and explain program goals and objectives

• Prepare business personnel for meetings with regulators

• Organize and facilitate virtual and in-person meetings with employees at all levels across the company in both large and small group settings

• Design, develop, and prepare management reports and metrics for management

Analysis

• Independently research and recommend to management new or enhanced solutions for the purpose of improving existing or developing new supervisory interaction processes

• Maintain awareness of current best practices, industry standards, data models and regulatory compliance to understand and evaluate potential areas of risk

• Develop, maintain and analyze compliance program records and metrics

• Analyzes trends, business objectives and regulatory climate to develop strategies that influence compliance management by driving efficiencies while mitigating risk

Teamwork

• Establish and develop effective relationships with internal team members at various levels across the organization to ensure supervisory examination timelines and expectations are met.

• Ensure that knowledge gained from efforts is documented, disseminated and understood.

• Provide support to division and enterprise initiatives as needed

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups. 

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The salary range for this position is $180,205.00 - $305,500.00. *The salary range for this position reflects the general range of compensation for this job and does not include our bonus incentive(s). This position is eligible for bonus incentive(s). At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, industry knowledge, as well as the scope and responsibilities of the position, and market considerations.

TransUnion's Internal Job Title:

Sr Director, Compliance Program Management