Regional Workplace Facilities Manager

Our Opportunity:
Chewy's mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are passionate about exceeding customer expectations in every interaction.
To support this mission, Chewy is seeking a Regional Facilities Manager to coordinate the day-to-day operations, maintenance, and critical initiatives across our Corporate Facilities (Hubs). Reporting to the Director of Facilities, this full-time role will help drive operational excellence, vendor management, and workplace improvements that ensure a safe, efficient, and inspiring environment for our teams.
This position can be based at one of our four Corporate Hubs: Boston, MA; Plantation, FL; Minneapolis, MN; or Bellevue, WA.
What You'll Do:

• Facilities Operations & Strategy: Coordinate the maintenance and appearance of all Chewy Hubs, ensuring facilities meet brand standards, safety protocols, and operational needs.
• Vendor & Budget Management: Develop and maintain strong vendor relationships (general contractors, landscapers, security, etc.), drive cost-saving initiatives, and handle the Facilities G&A budget with monthly reviews.
• Project & Capital Expense Oversight: Serve as the Facilities Project Owner for key capital and operational projects, working closely with Finance, Procurement, and Senior Leadership to forecast, prioritize, and approve expenses.
• Leadership & Team Management: Supervise and develop a team of Office Managers, Coordinators, and Site Technicians, fostering a culture of accountability, career development, and operational excellence.
• Process & Performance Improvement: Implement continuous improvement initiatives, conduct site assessments, and establish standard processes for efficiency, sustainability, and team member experience.
• Senior Leadership Reporting: Present KPIs, financials, MBRs, and large project updates to senior executives in a clear, concise manner.
• Safety & Compliance: Promote a zero-injury safety culture and uphold workplace compliance standards.
• Corporate Mail Services: Coordinate and optimize internal and external mail operations across Chewy Hubs.

What You'll Bring:

• Bachelor's degree in Business, Real Estate, Facilities Management, or related field (or equivalent work experience).
• 5+ years of dynamic experience in corporate facilities or workplace management.
• 3+ years of people management experience, including coordinating geographically dispersed teams.
• Strong expertise in multi-site facilities operations, vendor management, and budget oversight.
• Excellent project management and organizational skills, with the ability to handle multiple priorities in a fast-paced environment.
• Proficient with the Microsoft Office suite, Workday, iOffice, etc.
• Outstanding communication and leadership abilities, capable of influencing partners and fostering cross-functional collaboration.
• Ability to travel 15%-30% as needed.

Physical Requirements:

• Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
• The ability to move around the facility, including walking, events, standing, and possibly climbing stairs or ladders for excessive amount of time
• Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc.
• Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sit for desk work and administrative duties

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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