Summary
Key responsibilities involve strategically identifying and capitalizing on business opportunities for services in given region, spanning various segments and channels.
Job description
Aligning sales objectives with overall business goals, developing and implementing comprehensive growth strategies, and defining key performance indicators for evaluating and optimizing service sales initiatives are incremental parts of responsibilities. The role also includes leading client acquisition efforts, nurturing relationships with key clients, and identifying upsell and cross-sell. Additionally, the role actively manages the services pipeline, coordinates market mapping, and closely collaborates with other Services Sales Lead to foster business development and knowledge sharing.
FUNCTIONAL RESPONSIBILITIES AND DUTIES
• Identify business opportunities and develop a comprehensive growth strategy for services across all segments (SMB, enterprise, consumer) and channels (direct, reseller, MSP) in given region.
• Align sales objectives with overall business goals.
• Define, develop and implement programs, plans, activities and propose new strategies to maximize services sales across all segments and channels in given region, in line with the company strategy.
• Define and monitor key performance indicators (KPIs) for implemented plans, evaluate and report results.
• Actively cooperate and share knowledge with Services Organization on all activities related to business development and sales activities for services.
• Lead client acquisition efforts, target potential clients interested in cybersecurity solutions, and contribute to expanding the customer base. Identify upsell and cross-sell opportunities within the existing client base.
• Coordinate market mapping and client's requirements collection within given region for new versions and improvements of services.
• Actively develop and manage the services pipeline in given region, participating in Pipeline Reviews and identifying and tracking loss reasons. Ensure timely follow-up on leads and opportunities.
• Cooperate on billing planning of services in given region, verify plans vs target, monitor and track sales performance vs target, analyze reasons for potential underperformance, and propose corrective measures. Prepare and present regular reports on sales performance, market trends, and competitors’ activities.
• Be the sales face for services within given region articulating services sales strategies and presenting services-related topics/launches/propositions. Perform presentations and negotiate agreements with partners and customers.
• Collect sales training needs for services, discuss with the local sales team, and align with the Global Sales Lead and Sales Enablement team on training needs. Provide ongoing training to the sales team on cybersecurity services, industry trends, and effective selling techniques.
• Identify the need for services sales enablement materials and tools aimed at sales of services in given region.
• Gain client testimonials and referrals. Identify potential prospects for Gartner Peer Insights reviews.
• Perform conceptual, systemic, creative and methodical activities.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.
Benefits
Health & well-being
- Annual leave
- Sick leave
- Hospitalisation leave
- Company health insurance First-level treatment
- Company health insurance Specialist treatment
- Company health insurance Hospitalisation coverage
- Dental benefit
- Fitness First Gym membership
- Hybrid work arrangements
- Time off during major religious festivals
- LinkedIn Learning Corporate Licenses
Family
- Parental leave - maternal
- Parental leave - paternal
- Childcare leave
- Unpaid infant care leave
- Compassionate leave
- Wedding leave
Office
- Massage chair
- Ping pong table
- Karaoke machine
- Fully stocked pantry
- Social wall
- Celebrations - Birthdays, family day
- Gender reveal party
- Christmas party
- Quarterly teambuilding events
Other
- Personal IT equipment for work
- Chinese New Year red packets
- Company car, at all staff's disposal
- Referral program
- Quarterly recognition program
- Loyalty leave
- APAC Off-Site
- Long service awards
- Time off in-lieu
Primary location
Singapore
Additional locations
Time type
Full time
Top Skills
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
