Regional Managing Director, LAC

Job Summary:

Primary contact for franchisees in assigned region and acts as the designated general management contact for their business. Responsible for overseeing franchise operations, preparing and implementing a development strategy for new and existing markets and leading other aspects of the business through both corporate and field-based staff. Provides ongoing support and counsel and proactively seeks out opportunities to improve areas of their business focused on building sales and market share.

Key Responsibilities:

• Create, develop, and direct the strategies necessary to support the development of the brand, store growth, and improve sales and profitability of stores in the respective region.

• Determines overall direction for the activities of all departments in compliance with the company’s operating procedures, brand standards and in coordination with the Vice President of International.

• Direct and coordinate the region’s budget-related activities.  Conduct financial business reviews on an annual basis with each franchisee with the assistance of International Finance.

• Provides leadership and performs full scope of management functions for assigned staff (coaching, development, goals, performance management, etc.).

• Communicates and acts as a liaison with the company regarding any opportunities or issues that may affect the brand, the company and/or franchisees.

• Ensure brand is appropriately represented with all media and external/internal contacts and that brand is protected in regard to, following all relevant laws and working with the company and local legal counsel on all legal issues in the region.

• Ensure appropriate development strategies and tactics are in place and implemented for new and existing markets, including direct personal involvement as necessary.

• Oversee franchise operations in assigned countries. Ensure that store and operational evaluations for the purpose of maintaining adherence to standards of the Company are conducted on a continual basis. Make recommendations to improve franchise overall success.

• Oversee pre-opening training, post-opening training and ongoing training programs as needed in respective countries.

• Works with international marketing to coordinate the implementation of global/regional marketing plans to improve sales trends in each respective country.

• Assist the supply chain functions (purchasing, quality assurance, distribution) in developing appropriate supply chain strategies and tactics in the region.

• Directs development of annual cross-functional Franchise Business Plans for each region.

Required Knowledge, Skills and Abilities:

•  Bachelor degree in Business, Marketing or a related field.

• 10 or more years hands-on operations leadership experience in a multi-unit, franchise organization

•  Demonstrated experience in leading people and cross functional teams with diverse        backgrounds.

•  Demonstrated written and verbal communication and presentation skills.

•  Previous experience in recruiting, leading, training, motivating, supporting, developing and evaluating franchisee performance throughout Canada

•  Ability to read and interpret financial statements and make viable recommendations for       modifications to business plans that are focused on building sales and market share.

•  Ability to speak, read and write English fluently.

•  Ability to travel freely throughout assigned region and to the US; the ability to maintain necessary visas/passports/government documentation required to do so.

Preferred Knowledge, Skills and Abilities:

• Previous experience in a similar role overseeing operations for a large retailer or restaurant chain.

• Ability to speak, read and write English and other major regional language.

Working Conditions:

• Works in a normal office or home-office environment where there is minimal physical discomfort due to temperature, noise, dust and the like.

• Position requires field work in company/franchises stores, supplier kitchens, research facilities, and non-traditional venues, throughout international markets.

• This position will require travels by airplane and/or automobile/train to and within various developed and developing international markets.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Little Caesars Enterprises Inc.      

Little Caesar Enterprises, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
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