Regional Field Manager

What You’ll Do:

Partnership & Account Management:

• Work in unison with Store Operations Account Directors for defined partner strategy and revenue achievement for a defined territory
• Build and nurture strong relationships with key merchant stakeholders to drive strategies, revenue, and compliance with a focus on field leaders

Program Execution & Support:

• Collaborate with multi-functional teams to gather information for providing training materials and training schedules
• Serve as the program champion when in the field to ensure strong execution of the program
• Provide constructive feedback and work to overcome potential objections

Training & Development:

• Serve as a subject matter expert on direct-to-consumer selling techniques
• Develop and deliver training programs to retail partners on best practices
• Specialize in overcoming objections and closing sales
• Conduct training both in-person and through virtual sessions

Program Evaluation & Improvement:

• Develop and analyze reports to measure the effectiveness of training programs and identify areas for improvement

What We're Looking For:

• Experience:
  • Cultivating key partnerships and project plans
  • Identifying creative ways to engage key stakeholders
  • Working in a retail environment, preferably in the furniture and/or mattress industries, as a multi-unit leader or store manager level
  • Direct-to-consumer selling experience (e.g., retail sales floor, in-home sales, consultative sales roles)
  • Developing and delivering training content
• Skills:
  • Train the Trainer: Ability to develop and implement train-the-trainer programs, empowering District Manager and Store Managers to effectively train their teams, thereby improving program knowledge and execution within a store or district and driving team proficiency
  • Proven ability to teach and train others on sales techniques, including overcoming objections and closing deals, both in-person and virtually
  • A strong communicator - verbal & written
  • Strong presentation and closing skills
  • Is skilled in subject matter engagement to identify objectives
  • Has an eye for the details
  • Can incorporate core values & brand culture into all development aspects
  • Data analysis and reporting skills (Tableau, Power BI, Excel)
• Qualifications:
  • Has a Bachelor's degree or at least 4 years of applicable experience, preferably in a retail environment with revenue growth-focused initiatives & practices
  • Enjoys working on a variety of tasks from project to daily routine tasks.
  • A curious, entrepreneurial leader with plenty of grit, creative thinking, and initiative, who has a deep understanding of - and empathy for - our retail partners’ different needs
  • It's a plus if you have experience in the retail or Protection Plan landscape
• Personal Attributes:
  • Objectivity: Able to look beyond your biases and opinions to deliver the best possible solution for customers
  • Collaborative: Outgoing team player excited to work cross-functionally and build relationships
  • Creativity: Go above and beyond to push the Extend product team and help find solutions to un-met needs of prospective merchant partners
• Schedule Flexibility:
  • Available to work weekends as the need arises
  • Ability to travel up to 50% of the time

Expected Pay: $70,000 Base Salary, plus $10,000 annually for On Target Earnings (OTE)*

*The base salary and expected OTE for this position are listed above. OTE is payable based on the Company's variable sales compensation plan; employees who exceed annual sales targets may receive additional compensation. Incentive compensation will be provided as part of a total compensation package.