Company Description
Why work for Fairmont?
Fairmont Hotels & Resorts is a leading hospitality company dedicated to providing exceptional experiences to our customers. We pride ourselves on delivering outstanding service and creating memorable moments for our guests.
Job Description
Reporting to the Vice President of Sales – Fairmont & Raffles AEMEA you will be responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont market share. Your exceptional leadership skills, deep industry knowledge, and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and results-oriented professional who can effectively collaborate with cross-functional teams and inspire a high-performing sales force.
Key Responsibilities:
Sales Strategy and Planning:
- Develop and implement comprehensive sales strategies aligned with the Fairmont's & Raffles’ overall goals and objectives.
- Analyse market trends, competitive landscape, and customer needs to identify new business opportunities.
- Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.
Team Leadership and Development:
- Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
- Assist hotels with:
- The recruitment, development & motivation of high-performing sales professionals,
- Ensuring optimal staffing levels
- Sales skill development
- Implement strategies to enhance individual and team performance.
Business Development:
- Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
- Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favourable terms and conditions.
- Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.
Sales Operations Management:
- Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
- Monitor hotel contracted segment (sales) performance, analyse data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
- Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.
Cross-functional Collaboration:
- Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
- Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.
Qualifications
- Preferred: Bachelor's degree in business administration, hospitality management, or a related field
- Proven track record of success in sales leadership roles within the hotel industry, with a focus on revenue growth and market expansion.
- Demonstrated ability to develop and execute effective sales strategies, drive results, and exceed targets.
- Strong leadership skills with the ability to motivate and inspire a sales team.
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with key clients and stakeholders.
- Sound business acumen and strategic thinking, with the ability to analyze market trends, identify opportunities, and make informed decisions.
- Proficiency in sales management software, CRM systems and distribution technology.
- Flexibility to travel as required.
Additional Information
Your team and working environment:
You will be working with the Global brand Loyalty team and coordinating with wider Commercial team on a daily basis.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Top Skills
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
