Are you an experienced leader with a passion for operational excellence? We are seeking a skilled Regional Director of Operations to oversee and drive business operations within the Northeast. As the Regional Director, you'll be responsible for steering daily operations, guiding management teams, optimizing performance, and ensuring compliance with safety and regulatory standards.
-Oversight of daily operations for the region, managing budgets, and setting performance objectives.
-Manage proactive and reactive safety measures to show continuous improvement in safety performance and meet region KPI’s.
-Oversight of all necessary compliance activities for the region to ensure regulatory requirements are adhered to.
-Recruiting, training, and supporting operations managers as well us conducting regular performance appraisals.
-Manage proactive and reactive service/quality measures to show continuous improvement in service performance and meet the regions KPI’s such as DIFOT and NPS scores.
-Work closely with the sales team to strategize growth targets.
-Use the sales pipeline to strategically plan for additional transfer stations, equipment upgrades, headcount additions, new treatment facilities, and building expansions.
-Preparing and presenting financial reporting and analysis of operations and finances.
-Dealing with escalated customer issues, incident reports, legal actions.
-Ensuring company standards and procedures are followed.
-Participate in due diligence of potential acquisitions either within or outside assigned region.
-P&L accountability
-Capital expenditure accountability
-Expense approvals
-Input into budgeting process
-3-8 years of leadership experience within relevant role
-Proven success with continuous improvement processes related to quality, cost savings and operational efficiencies.
-Intermediate word and excel skills for reporting purposes.
-Excellent verbal and written communication skills with the ability to navigate challenging and ambiguous situations
-The ability to travel extensively within the region.
Join our team and contribute your expertise to drive operational success in our dynamic organization!
Top Skills
What We Do
MAKING HEALTHCARE SAFER
The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world.
Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
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