At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.
Job Overview:
We are looking for an experienced Regional Sales Director with a proven track record of leading high-performing teams selling enterprise software and technology platforms across Europe, the Middle East, and Africa (EMEA). This leader will be responsible for managing a team of Account Executives (Enterprise, Senior and Digital Sellers) in both new customer acquisition and expanding existing accounts, with a strong focus on regional go-to-market strategy and execution.
The ideal candidate is an expert in navigating complex, multi-country sales cycles and understands the cultural and regulatory nuances of doing business in key EMEA markets. You and your team will be responsible for engaging senior decision-makers in Fortune 2000 organizations, leveraging consultative and value-driven sales approaches to help customers achieve digital transformation. Well versed in MEDDPIC is a huge plus.
We are looking for someone located in the London, UK area.
Some responsibilities include:
- Drive EMEA GTM strategy by identifying high-potential markets, verticals, and enterprise opportunities within the region.
- Lead, recruit, and develop a team of Account Executives focused on acquiring new logos and expanding existing relationships.
- Adapt sales strategies based on local market trends, regulatory constraints (e.g., GDPR compliance), and cultural nuances.
- Map out key enterprise accounts, identifying decision-makers and regional influencers to drive multi-threaded sales engagements.
- Coach and support Account Executives in navigating complex enterprise sales cycles while balancing the book of business through new logo acquisition with an operational cadence that also incorporates mid-market accounts. Help AEs focus on the right accounts and the right opportunities leveraging your knowledge and experience with MEDDPIC.
- Leverage data-driven insights from Salesforce, Gong, Domo and other tools to track regional performance and forecast revenue accurately.
- Be a visible leader in the region, attending industry events, speaking engagements, and networking opportunities to strengthen Khoros’ presence in EMEA.
- Collaborate with cross-functional teams to design and execute customer events, sales programs and customer briefings.
You might be a good fit if:
- Bachelor’s Degree or equivalent relevant professional experience.
- 8+ years of direct enterprise software sales experience selling at the C-suite level, ideally within EMEA-based Fortune 2000 companies.
- 5+ years of Sales Management experience leading teams in software sales within the EMEA region.
- Proven track record of exceeding quota as both an individual contributor and team leader in complex, multi-stakeholder sales environments.
- Familiarity with EMEA sales cycles, procurement processes, and regulatory requirements (e.g., GDPR).
- Ability to sell SaaS and digital customer engagement solutions to large multinational enterprises.
- Experience in recruiting, hiring, and developing top enterprise sales talent in EMEA.
- Exceptional deal-making skills with experience negotiating large, multi-million-dollar contracts.
- Fluency in English is required; additional fluency in European languages (French, German, Spanish, etc.) is strongly preferred.
- Ability to travel extensively across the region (~30-50%).
At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!
About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
Our Core Values
Accountability - We embrace an ownership mentality
Customer-Centricity - We are obsessed with achieving customer value
Agility - We move with urgency and purpose
What We Do
Khoros is a global leader in digital-first customer engagement software and services. We build enterprise software and offer expert services for digital customer service, messaging, chat, online brand communities, and social media management. Our platform is used by over 2,000 of the world's biggest and best brands to help them create customers for life.
Why Work With Us
At Khoros, we’ve worked hard to create a culture where every employee is valued. We’re made up of many backgrounds and perspectives, and we strive to celebrate our differences to create a collaborative and respectful workplace. We hire for potential, offer learning opportunities, and encourage growth within the organization to advance your career.
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