Khoros
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As a Sales Development Representative at Khoros, you will attract enterprise customers, generate leads, and qualify opportunities through outreach efforts in various formats such as cold calling and email campaigns. You will collaborate with sales leaders to develop call strategies and track your sales activities using Salesforce.
As a Technical Support Engineer, you will provide technical support for the Care product, responding to customer queries, resolving complex requests, and troubleshooting technical issues. You will work within defined SLAs, collaborate with teams, and maintain high standards of customer communication while learning about the company's products.
The Manager of Sales Enablement at Khoros will oversee the Sales Enablement team, conducting needs analysis, refining training programs, and facilitating development opportunities. Responsibilities include delivering sales training, analyzing salesforce performance, and promoting continuous improvement through data-driven methods.
Account Executives at Khoros are responsible for developing go-to-market strategies, acquiring new customers, and managing sales across enterprise accounts. They engage with senior executives, build pipelines in their territories, and work collaboratively with internal teams to drive business opportunities. The role involves understanding customer needs and guiding them through digital transformation.
As an Instructional Designer at Khoros, you will create engaging eLearning content by applying adult learning theories, collaborating with cross-functional teams, and utilizing various video and interactive software. You'll manage multiple projects, stay updated with product changes, and ensure courses evolve to meet customer needs.
The Senior Site Reliability Engineer at Khoros will manage cloud environments and troubleshoot application issues on Linux-based systems. Responsibilities include application patching, system documentation, change management, incident resolution, and collaboration with various technical teams. The role requires strong troubleshooting skills and on-call responsibilities.
The Digital Sales Representative will develop and execute a go-to-market strategy for selling the Khoros Community Solution to mid-market and enterprise accounts. Responsibilities include building a sales pipeline, engaging with senior executives, negotiating proposals, and managing the end-to-end sales process in collaboration with internal teams.