The Role
The Account Manager is responsible for building and maintaining relationships with customers, identifying their needs, and promoting products and services. The role involves troubleshooting customer issues, qualifying creditworthiness, monitoring sales in the region, and preparing necessary reports.
Summary Generated by Built In
Job Summary
The Account Manager is responsible for the sale of Company products and services by developing and maintaining customer contacts within an assigned territory or area of responsibility.
Principle Duties and Responsibilities
- Services and maintains positive relationships with current customer base
- Identify customer needs and solve problems
- Understand and perform cost savings analysis for customers
- Generates new sales by promoting product line to new and existing customers
- Troubleshoots problems for customer
- Qualify customers’ creditworthiness
- Monitors sales market in assigned region
- Prepares various reports as required
- Accounts receivable management
- Month-end inventory participation
- Performs other duties as required
Qualifications
- Preferred bachelor's degree or equivalent work experience in a related area
- Minimum of one year of customer services experience
- Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
- Preferred manufacturing background, but not required
- Preferred experience and knowledge on UFP’s organization, culture, and product lines
The Company is an Equal Opportunity Employer.
Top Skills
Excel
MS Office
Outlook
Word
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The Company
What We Do
UFP Industries is a holding company whose operating subsidiaries – UFP Packaging, UFP Construction and UFP Retail Solutions – manufacture, distribute and sell a wide variety of products used in residential and commercial construction, packaging and industrial applications. Founded in 1955, the company has operations in North America, Europe, Asia and Australia.