Regional Aftersales Manager

Posted 5 Days Ago
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Cuajimalpa de Morelos, Ciudad de México
Senior level
Automotive • Industrial • Manufacturing
The Role
The Regional Aftersales Manager is responsible for developing strategies for dealers to enhance parts and service business, ensuring high customer support and brand integrity. The role includes promoting products, establishing sales plans, auditing dealer stocks, and providing consulting and local support to improve market share and customer service.
Summary Generated by Built In

Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.
Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.

Daimler Truck, a leading and pioneering group worldwide in the automotive industry with more than 120 years and presence in more than 200 countries. In Mexico it has the divisions of: Daimler Truck, Daimler Truck Buses and Daimler Truck Financial Services.
In our people we can reflect our corporate values: Passion, Respect, Integrity and Discipline and we are looking for highly committed people to join the group in an environment of diversity and constant challenges.
Objective of the position:
n charge of developing commercial and operational strategies for dealers in assigned regions to provide incremental parts and service business, adequate customer support , stronger rapport with regional customers and optional brand image with strict alignment to DVCM policies and Code of Conduct in order to achieve corporate goals and ensure profitability and service level to provide adequate support to the product.
Promote company´s products and services, establishing business / sales plan dealers in region, prospect new clients, consult dealer credit, be a business consultant, review and discuss commercial programs and promotions and their success rate, audit dealer parts stocks and place recommendation to improve parts and service availability, ensure dealer complies with company standards, review market potential and promote strategies to ensure a high market share for dealer, provide high customer service and local support with customers and fleets.

Indispensable Requirements (Candidates who do not meet these requirements may be discarded):

  • Focus on after sales automotive industry, field sales. Knowledge of local and macro economic indicators
  • Capable of building based on solid arguments. clear, to the point and with cost benefit bases
  • Capable of establishing solution scenarios with the available information       
  • Capable of making decisions within the framework established by DVCM, being sensitive to the urgency of the end customer. Capable of using situational leadership.
  • Capable of knowing the details of the operation of the network and clients with a long-term vision
  • English Intermediate-Advanced

#Trucks

Work Location Opportunity


Daimler Trucks AG is firmly committed to developing a work environment that supports empowerment and inclusion for our current and future employees. We recognize that our ability to adapt will enable us to compete for a broader range of talent. Additionally, our business and the people who work within it will be successful and profitable if we remain agile and flexible in our approach to work.  

To continue to build a great place to work for all, we are committed to a culture that supports flexibility and encourages a positive working environment that achieves the needs of our business and employees.
 

Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.

At Daimler, we value the diversity between our employees.

In order to enrich the culture, Daimler acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we don’t discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.

Exceed your expectations and get ready to be part of our team!


Additional Information

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The Company
High Point, , NC ,
6,290 Employees
On-site Workplace
Year Founded: 1942

What We Do

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.

Headquartered in Portland, Oregon, Daimler Truck North America manufactures, sells and services several renowned commercial vehicle brands including Freightliner Trucks, Western Star Trucks, Thomas Built Buses, and Freightliner Custom Chassis. Through the company’s affiliates, Daimler Truck North America is also a leading provider of heavy-and medium-duty diesel engines and other components. The company’s strategic partners in the North American commercial vehicles market include Daimler Truck Financial, TravelCenters of America and Petro Truck Centers

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