Regional Account Manager - The Toro Company

Who Are We?   

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career. 

Job Purpose:

Responsible for driving product sales, marketing, and execution of all aspects of the store and .com business for assigned Regional Accounts. Lead the development, implementation, and execution of processes to better support Toro’s customer service relationship and business with Lowe’s, Altaquip and Toro Authorized Dealers.

What Will You Do?  

In order to grow and build a successful career with The Toro Company, you will be responsible for:  ​​​​

• Work directly with the Segment Leader, Home Improvement Channel in the development and execution of the annual plan for assigned Regional Accounts.
• Monitor and analyze industry trends, competitive products, pricing, promotions, and make tactical recommendations to ensure competitiveness and to drive growth and market share.
• Responsible for all product item setups, product reviews, and item maintenance.
• Maintain and optimize product information on retailer .com sites by partnering with marketing team to update assets, copy, etc.
• Coordinate the managing of and preparation for the approval process for new accounts that include pricing, programming, insurance, and terms.
• Support execution of retailer trade shows, store manager’s meetings, and other key events, to include product shipments, event logistics, facility set-up, merchandising, and overall brand presence.
• Build and maintain relationships with Lowe’s, Altaquip and TPP (Third Party Provider) providers by being the primary point person for everything related to OFR (Out for Repair) and RTV (Return to Vendor).
• Work with Altaquip and other TPP service centers on questions about warranty specific repairs.
• Develop necessary processes to support and document any/all OFR and RTV claims and compliance.
• Point person for all out of box parts claims and fulfillment needs.
• Manage, document, and see through to completion all RTV requests from Lowe’s or escalations from our Mass team partners.
• Manage Lowe’s Gateway and dispute RTV’s that fall outside the contractual requirement and work with finance for alignment on RTV deductions or credits.
• Facilitate resolution of all store-related issues (displays, missing parts, etc.) as primary point of contact for assigned retailer(s).
• All other projects and tasks as assigned
• Onsite working conditions with dedicated workspace at Toro corporate headquarters in Bloomington, MN.
• Minimal travel ( 25%).

What Do You Need?  

To be considered for this role, an individual should meet the following minimal requirements:  ​

• Bachelor’s degree in marketing, business, communications, or related discipline.
• One to three+ years of marketing, sales, retail, or related experience (durable goods preferred).
• Collaborative, results-driven team player.
• Self-starter with the ability to start and complete projects with minimal to moderate supervision.
• Effective written and verbal communication skills with both internal and external stakeholders.
• Proficient in PC and system skills to include MS Teams, MS Word, MS PowerPoint, MS Excel, Qlikview / Microsoft Power BI, SAP (or similar).
• Reports directly to Segment Leader, Home Improvement Channel, Residential Business.

What Can We Give You?   

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at our Bloomington, MN HQ location a variety of perks, including:  

Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.  

Location – Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters!  

Food - Take advantage of our onsite café, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day.  

Wellness - The Toro Company’s HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees. #LI-Onsite

Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.  

Summer Hours – Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday.  

Competitive Salary – The pay range takes into account skills, experience, education, and location​. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app. 

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.  

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We are committed to creating an inclusive environment for all employees.