Regional Account Manager – Multi Life Insurance

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Pittsfield, MA
67K-111K Annually
Insurance • Financial Services
The Role

Do you want to be part of a collaborative and growing team? Is a hybrid schedule, working two days in office and three days from home appealing to you? Are you a problem solver who enjoys using data and metrics to improve and grow external customer relationships while effectively collaborating with sales and business teams? Do you want to be part of a purposeful brand that “Inspires Well-Being”? Is a culture where “We Do the Right Thing,” “We Believe People Count”, “We Courageously Shape Our Future Together” and “We Go Above and Beyond for the People We Serve” important to you? If so, Guardian is seeking a Regional Account Manager to join our Worksite Supplemental Income Protection (internally referred to as Multi-Life Disability) team!

You are

A self-starter who is fueled by collaboration and complex problem solving, able to transform conceptual thinking into executable insights who thrives partnering across the company with, data analysts, underwriters, wholesalers, product creators, market developers, technology and service partners as well as leadership.

You will

Act as the overall relationship manager throughout the lifecycle of a case from sale through successful delivery of service administration for key accounts in Multi-Life Disability. You will use your expertise to “Unleash What’s Possible” by aligning innovative, technology driven enrollment strategies while balancing inventory and capacity needs with risk management strategies to “Wow the Consumer”.

Under minimal guidance in a high volume, fast-paced environment, you will leverage your skills in:

  • Relationship management to partner with our sales, service and technology teams, brokers, clients, and other members of the Multi-Life Disability department to “Wow the Consumer”.

  • You will be poised to manage our most critical relationships (both client and producer).

  • Relationship management will be balanced with strong communications skills (including influencing and negotiation), and complex problem solving.

  • Collaborate across teams to deliver a Multi-Life Disability solution.

  • Understand current market trends to help evolve the Multi-Life Disability product for new audiences.

  • Become an expert user of key systems including administrative tools, online enrollment, and execution.

  • Support key multi-life projects as needed during development and/or testing phases.

  • Demonstrates self-awareness and embraces feedback.

You have

  • Minimum of 3-5 years of Account Management experience

  • Bachelor’s Degree and/or equivalent work experience.

  • Strong Microsoft Word, Excel, PowerPoint skills.

  • Ability to quickly anticipate and exceed the needs of customers.

  • Strong communication skills with the ability to influence and negotiate.

  • The skills for independent problem solving and service recovery.

  • The ability to quickly learn technology.

  • Strong organizational skills and attention to detail.

  • A willingness to challenge the status-quo and inspire change.

  • Knowledge of the Multi-Life disability marketplace a plus.

Salary Range:

$67,450.00 - $110,815.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

The Company
HQ: New York, NY
8,709 Employees
On-site Workplace
Year Founded: 1860

What We Do

Who we are

Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs.

What we stand for

In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve.

Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future.

Disclosures:
Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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