Recovery Specialist - Early Stage

Posted 4 Days Ago
Be an Early Applicant
Carmel, IN
Senior level
Software
The Role
As a Recovery Specialist at AFC, you will coordinate and manage collection activities on loss accounts, monitor compliance with corporate policies, and develop recovery procedures. Your role involves direct communication with customers and loss dealers, negotiation of payment plans, and reporting on recovery activities.
Summary Generated by Built In

Who We Are:

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.

AFC’s Core Values: 

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.

Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.

Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.

Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts.  We stand committed to the success of our customers.

What We Offer:  

  • Competitive pay 

  • Medical, dental, and vision benefits with employer HSA contributions (US) 

  • Immediately vested 401K (US) or RRSP (Canada) with company match  

  • Paid Vacation, Personal, and Sick Time 

  • Paid maternity and paternity leave (US) 

  • Employer paid short-term disability and life insurance 

  • Employer paid Leap into Service Day to volunteer  

  • Tuition Reimbursement for eligible programs 

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization 

  • Company culture of internal promotions, diverse career paths, and rapid advancement 

What You'll Do:

As Recovery Specialist you will:

  • Coordinate collection/risk activities on loss accounts. Develop short range collection efforts, and facilitate collection efforts across company boundaries to recover AFC’s assets.

  • Communicate any additional risk related issues to appropriate parties in a timely and efficient manner.

  • Review of daily eld reporting activity to ensure that entries are correct and complete.

  • Monitor compliance and adherence to corporate collection policy.

  • Participate in and facilitate collection activity directly with customers to insure recovery.

  • Communicate with loss dealers as appropriate and coordinate details with stake holders.

  • Execute all activities necessary to collect and liquidate all repossessed inventory.

  • Execute recovery actions , including skip tracing and self help methods necessary to recover AFC collateral or capital.

  • Execute on bond claims (where applicable)

  • Assist in development of Recovery procedures

  • Negotiate payment plans and track all negotiated plans.

  • Report on activity monthly.

  • Other duties, as assigned.

Must Haves

  • Five years related experience with two years of prior commercial collections experience required.

  • Familiarity with concepts, procedures and processes typically used in automotive and financial services industries.

  • Strong organizational, administrative and written/verbal communication skills.

  • Google One Suite proficiency required.

  • Telephone, keyboard, standard office equipment familiarity required.

  • Valid operators license required.

Nice To Haves

  • College degree is preferred, not required.

  • Bilingual (Spanish) preferred but not required.

Sound like a match? Apply Now - We can't wait to hear from you!

Top Skills

Google One Suite
The Company
HQ: Carmel, Indiana
6,068 Employees
On-site Workplace

What We Do

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday.

Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here.

Explore our roles today:
corporate.openlane.com/careers

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