Job Description
Reporting to the Office Managers, the Receptionist is responsible for providing clerical and administrative and scheduling support to ensure that office, reception and scheduling services are provided in a courteous, effective, and timely manner.
RESPONSIBILITIES:
-
Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
-
Answer and forward telephone calls, take messages, schedule appointments
-
Accounts Payable & Accounts receivables processing and collection
-
Processing Resident Census
-
Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
-
Handle payments and trust deposits and withdrawals from families and residents, distribute mail
-
Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
-
Monitor front door for residents at risk to elope
-
Adhere to established policies and procedures regarding quality assurance, fire, safety, and environment and infection control.
-
Replace Staffing Scheduler and all duties when required
-
All other duties as assigned.
QUALIFICATIONS:
Applicants must possess:
-
Post-Secondary education with a payroll, customer care focus.
-
Excellent interpersonal, communication and organizational skills
-
Knowledge and experience in:
-
standard office practices,
-
use of office equipment,
-
computer fundamentals and software
-
Proficiency in Word and Excel is a requirement
-
Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion
Time Type:
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
Top Skills
What We Do
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission:
Helping people live better
