Quality Specialist

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Background & Purpose of the Job 

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  The Quality Specialist position is a crucial part of the North America Quality Team. The primary responsibility of this role is to lead and ensure adherence to the highest quality standards during evenings and overnight, by maintaining compliance with Unilever and factory specifications, standards, and policies. This role emphasizes rigorous quality control and assurance activities within both laboratory and production settings.

Unilever is seeking a diligent and dedicated Quality Specialist to join our Independence team. The Independence Site primarily handles dry Savory operations, producing Knorr products. This dynamic environment offers opportunities for continuous growth and improvement, presenting new challenges and learning experiences daily.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Reporting to the Site Quality Manager, the Quality Specialist is integral to achieving Unilever’s objective of consumer satisfaction. This individual ensures adherence to factory specifications, standards, and the Quality Management System (QMS) pertaining to food safety, quality assurance, and controls in compliance with relevant regulatory requirements.
The Quality Specialist supports site quality improvement initiatives to guarantee consumer safety and overall product quality, resolving consumer and customer concerns.
Each Quality Specialist becomes a subject matter expert in their designated areas, which periodically rotate to enhance individual expertise and ensure departmental sustainability.
They will:
Ensure compliance with our factory standards, specifications and GMPs. 
Ensure effectiveness via use of assessment/audit and CAPA that supports the findings.
Ensure quality program skill and training programs implemented for site.  Provide technical expertise (SME) to support risk identification and mitigation strategies Leads sprint teams to quickly address and resolve Quality issues in both systems and processes.
Support the Quality Management System improvement process for the most relevant topics including SAP-QM and QualityOne (Veeva).
Drives continuous improvements and investigation for consumer contacts Provides Quality updates to Category to key stake holders
This position will be the shift Quality Specialist leader, during evenings and overnights responsible for reporting performance to the Quality Manager.  You’re a born leader: You will have the opportunity to lead shifts with cross-functional team members and drive decisions to achieve one common goal. Quality shift Lead: You will serve as the escalation authority for addressing quality escalations, making decisions, and managing food safety incidents. You’re a dot connector: You will view the project landscape through the eyes of the consumer as well as the business. 
You have a passion for quality: You will be the voice of the consumer for innovation projects, always considering what is best for them.
You’re a changemaker: You influence team members to develop creative solutions to new and existing challenges.                                                                  
                                                                                                                                 
WHAT YOU WILL NEED TO SUCCEED

• Bachelor’s degree, preferably in Biology, Food Sciences, Regulatory Sciences, or Chemistry
• Demonstrated and applied knowledge of GMP, HACCP, ISO 22716, Allergen Management, Food Safety, FSSC 22000, FDA 21 CFR 210, etc.
• Preferred 1 years of experience in Supply Chain Quality or R&D, additional experience in Manufacturing a plus.
• An affinity for change management and digital solutions
• Preferred team leadership and demonstrated leader of functional working teams
• Basic proficiency in MS tools (Excel, Power BI, PPT) and UL Business Systems (SAP, PLM)
• Strong analytical skills; ability to translate data into action and follow-through
• Excellent math, written and verbal communication skills
• Flexible, motivated individual with the ability to adapt quickly and effectively.
• Ability to lead in a fast-paced and challenging environment
• Basic knowledge of dry savory composition, sanitation principles, microbiology and quality assurance policies and regulations.
• Experience with lean manufacturing principles and statistical analytics platforms preferred
• Applied knowledge of dry food manufacturing equipment and digital systems preferred
• Must be able to work evening to overnight shift

What We Can Offer You

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Pay: The pay range for this position is $58,700 to $86,280. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
 

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.
 

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.