Quality Engineer

About AnyRoad

AnyRoad is the leader in experiential marketing software. We were founded on the belief that real-life, in-person experiences offer brands invaluable opportunities to build long-lasting relationships with their consumers, ultimately creating a community of brand advocates and accelerating revenue growth.

AnyRoad offers the only unified platform for experiential marketing that effectively connects back-end processes like booking, ticketing, payments, and more, with first-party data capture, consumer feedback, and analytics. Armed with our platform, leading brands across various industries are able to streamline and scale their event operations, drive continuous improvements in their strategy with actionable insights, and increase the return on investment from every experience.

About The Role

We’re looking for a Lead Quality Engineer who shares our passion for innovation, customer-centricity, and engineering excellence. This is your opportunity to own the foundation of quality at AnyRoad, driving processes, tools, and culture that ensure our products deliver exceptional value to enterprises and their customers—every time.

You won’t just be a gatekeeper for quality—you’ll be a trailblazer. Working at the intersection of product, design, and engineering, you’ll define and embed quality into every step of our development process. From validating bold new features to analyzing production data for insights, your work will shape the user experience for millions of everyday consumers. This is more than a job—it’s a chance to lead transformative change in a company that’s redefining experiential marketing.

For local candidates, this position will be in the office Mon/Wed in San Francisco. Otherwise, this can be a remote position reporting directly to our VP of Engineering, who sits in our San Francisco office.

What You’ll Own

• Set the Bar High: Define and champion quality standards, metrics, and processes that empower teams to deliver reliable, world-class products at speed.
• Be the Architect of Quality: Collaborate with engineers to build and maintain robust testing frameworks that integrate seamlessly into our CI/CD pipelines.
• Think Like a Customer: Validate that we’re not just building products right, but building the right products, leveraging real-world usage data to inform testing strategies.
• Lead with Insights: Establish and track key quality metrics, using advanced analytics to uncover opportunities for improvement.
• Shift Quality Left—and Right: Drive a comprehensive testing strategy that includes automated testing, A/B experiments, canary releases, and real-time production monitoring.
• Own the Experience: Take charge of testing environments, datasets, and workflows to ensure teams can validate features against realistic customer scenarios.
• Be a Change Maker: Analyze customer-reported issues to identify root causes, share insights with teams, and lead systemic improvements that raise the bar across the board.
• Cultivate a Culture of Excellence: Evangelize quality engineering best practices, mentor team members, and inspire others to prioritize reliability, scalability, and user satisfaction.

What You'll Bring

• Proven Expertise: 5+ years in quality engineering, with a track record of leadership in teams, initiatives, or programs.
• Technical Mastery: Deep experience with tools and ecosystems like Ruby on Rails, React/Node.js, Selenium, Cypress, and Cucumber.
• Customer-Centric Mindset: Passionate about understanding customer needs and delivering high-quality solutions that exceed expectations.
• Data-Driven Approach: You let insights and metrics guide your decisions, with a strong ability to analyze and act on data.
• Fearless Communicator: Able to distill complex technical issues into clear, actionable insights and rally cross-functional teams toward a common goal.
• Proactive Leadership: A self-starter who takes ownership and consistently delivers results.
• Continuous Innovator: Always learning, always improving, and always seeking better ways to test, validate, and delight.

About Our Engineering Team

At AnyRoad, we believe quality, resilience, and performance are not just goals—they’re our DNA. Our customers trust us because we prioritize these principles from day one, embedding them into every line of code and every decision we make. Now, we’re looking for someone passionate about building a foundation of quality that elevates everything we do.

We aspire to create tools and processes that ensure everything we ship exceeds customer expectations, not just meets them. By understanding how our customers use our products, we aim to deliver features that surprise, delight, and empower them. Our team thrives on collaboration, diverse perspectives, and shared values. We celebrate individuality and encourage everyone to bring their unique expertise while fostering a selfless, roll-up-your-sleeves approach. We’re a team of builders, learners, and problem-solvers who genuinely love what we do.

How We Work:

We iterate, test, and ship quickly. Our processes—automated testing, continuous deployment, and code reviews—are lightweight yet effective, giving us speed without compromising quality.

Knowledge is never siloed. Collaboration and shared ownership define us, empowering everyone to contribute across the stack—backend, frontend, data pipelines, and beyond. Engineers here are doers and innovators. Whether analyzing complex systems, testing at scale, or building tools, your work will directly shape our products and processes.

What Makes Us Unique:

We embrace creativity and encourage you to spearhead tools, processes, or initiatives that excite you. Your ideas will help us solve complex problems and raise the bar for engineering excellence.

Why Join Us?

- We are a small, talented, and agile team working hard to define a new product category and having fun doing it.

- Diversity and inclusion are integral to our company's values and growth. We are proud to be a gender-balanced organization and actively encourage applications from underrepresented communities.

- Backed by prominent investors such as a16z, Runa Capital, BlackRock, and Kaiser Permanente.

- We are a leader in our space and work with some of the world’s leading brands.

- Hybrid & remote work environments. We have offices in the US and a presence across EMEA, including an office in Greece.

Our Commitment to Diversity & Inclusion

AnyRoad is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. We are committed to considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any characteristic protected by law. If you require accommodation during the job application process, please notify [email protected] for support.