Quality Engineer 4

The Granicus Senior Quality Engineer contributes to the overall quality of multiple software platforms, executing on quality initiatives throughout the entire testing lifecycle. Responsibilities include test case creation, manual testing, defect analysis, status reporting, and generating metrics as required. Experience with web & API automated testing is mandatory. Must possess excellent people-skills and be comfortable mentoring others.

Granicus releases new features and functionality frequently, and the QE team is on the cutting edge of everything we do. In this role you and your team become key product experts and drive how new features are implemented.

What your impact will look like here

• Develop and execute manual test cases for new product development and enhancement.
• Strong experience in designing automation framework, develop, execute, and maintain automation suite.
• Integrate automation suite with CI/CD pipeline to facilitate continuous testing and deployment process.
• Proficiency in any of the tool such as Selenium/Cypress/CodeceptJS etc with programming languages such as Java/JavaScript etc
• Strong experience in testing RESTful APIs and API automation
• Knowledge of SQL
• Identify areas of risk and mitigate those areas to ensure stable releases.
• Ensure quality criteria is met for all areas before product release.
• Debug and triage failures, escalating issues as warranted.

You will love this job if you have

• Bachelor’s degree in Computer Science/Information Technology or related field; or software test related experience/knowledge
• 6+ years of software testing experience in a professional software development environment
•  4+ years of automation testing
• Experience with exploratory/edge/corner testing techniques and risk-based testing
• Strong attention to detail
• Ability to multitask, prioritize, and quickly adjust in a rapidly changing environment.

Preferred Skills:

• Experience working within an agile software development process.
• Experience with cross-browser testing
• Experience with performance/load/stress testing
• Experience in a SaaS environment
• Experience with AWS/Azure
• Experience with maintaining traceability.

Examples of Possible Performance Metrics:

• Maintain ROI of automation suite
• Customer-reported production defects are under a certain threshold.
• Overall test coverage has increased.
• Risk-assessment is created for components going into a release.

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

The Team

We are a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –

- Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.

- Embracing diversity & fostering a culture of ideation, collaboration & meritocracy

- We bring in special guests from time to time to discuss issues that impact our employee population

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the

world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Process

- Assessment – Take a quick assessment.

- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.

- Coding – Take a quick coding test online.

- Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.

- Reference checks – Provide 2 references so we can hear about your awesomeness.

- Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.

- Written offer – Sign a formal letter and get excited because we sure are!

Benefits at Granicus India

Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –

- Hospitalization Insurance Policy covering employees and their family members including parents

- All employees are covered under Personal Accident Insurance & Term Life Insurance policy

- All employees can avail annual health check facility

- Eligible for reimbursement of telephone and internet expenses

- Wellness Allowance to avail health club memberships and/or access to physical fitness centres

- Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter

- Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7

- Access to learning management system Say., Udemy Learning Premium account membership & many more

- Access to Rewards & recognition portal and quarterly recognition program

Security and Privacy Requirements

- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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