Quality Contract Manager for Governmental Helicopters Support Contracts (M/F)

Job Description:

Airbus Helicopters is looking for a Quality Contract Manager for Governmental Helicopters Support Contracts (f/m) in the Support and Services division, you will join the Quality organization Department based in Marignane, France.

This organization is in charge of Quality, Regulation and customer satisfaction for Support activities.

The position is a great opportunity to get knowledge on our customers missions and expectations, contribute to the service we deliver to them and develop agility and leadership skills.

The position offers a high exposure and visibility to management team and Customers.

The Quality Contract Manager (= Ingénieur Qualité Contrat) is the counterpart of the Contract Manager (of MSCF department) and the Product Support Officers (of ESX department) for all quality aspects of a contract.

The jobholder is involved on :

• Support Contracts for Tiger : GSC, TLS
• Support Contracts for NH90 : FOS, RFC, TLS)
• and as to contribute all along the contracts, for offer phase, contract execution and contract closure.

To cover the various contracts, the Quality Contract Manager Governmental has to manage two dedicated Quality Engineers.

To discover more about our activities, watch our video
https://www.youtube.com/watch?v=ndrf44kIVUI

Your working environment:

Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.

How we care for you:

● Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
● Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
● Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
● Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

> Quality Assurance

• Traduce contractual "Management and Quality" requirements through a Quality Plan, validated by the Contract Manager (or PSO) and delivered to the customer.
• Integrate in the Quality Plan all relevant regulation requirements (21, 145, M)
• Guarantee the respect of the Quality Plan y all stakeholders : S&S departments, suppliers…
• Perform surveillance on the processes described in the Quality Plan
• For this activity, the Quality Contract Manager manage a dedicated Quality Engineer who is responsible to :      - Define the Surveillance Plan
• Prepare Surveillance Questionnaires & Interview guidelines
• Write Surveillance reports, including remarks and CAR (Corrective Action Request)
• Follow CAR treatment
• Be the focal points towards customer and NQAR (National Quality Assurance Representative) for quality topics
• Demonstrate, through relevant KPI, the quality performance on the contract

> Operational Quality

• Lead PPS (Practical Problem Soling) when a malfunction is identified, on product of process.
• Define and follow, with operational Quality departments, actions to improve quality
• Treat the ISQI (In Service Quality Incident).
• For this activity, the Quality Contract Manager can rely on a dedicated ISQI Manager who is responsible to :     - Implement quality event treatment through NCM tool (Non Conformity Management)
• Initiate protective, curative, corrective actions (excluding major incidents)
• Define and periodically update quality indicators relating to ISQI treatment

Your profile:

• Master in engineering or equivalent
• Minimum 5 years in operationnal contract management activities, production or operational quality management
• Knowledge of helicopters system and technologies
• Knowledge of S&S activities would be appreciated
• Capacity to work in transversal activities, capacity to analyse complexe situations and perform synthesis
• Service mindset, welcome problems, rigor and follow standards, continuous improvement
• English: fluent

This position requires a security clearance or will require being eligible for
clearance by the recognized authorities.

Not a 100% match? No worries! Airbus supports your personal growth with customized
development solutions.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe F12

Experience Level:

Professional

Job Family:

Quality Assurance

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.