Quality Assurance Supervisor

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

The Quality Assurance Supervisor in Franklin WI will be a key stakeholder for a new 340,000 square foot conversion facility and will play an integral part of Saputo’s strategy to optimize its cheese network in North America. Saputo has a strong history in Wisconsin and are proud to be expanding our footprint in this area.

The Quality Assurance Supervisor directly supervises lab employees to maximize productivity of assigned shifts and areas at the highest quality and food safety standards. This includes training employees, planning, assigning, and directing work, addressing product and employee complaints, and resolving problems. This person carries out supervisory responsibilities in accordance with the Company’s policies, Federal, State, and local regulations that govern our business.

How you will make contributions that matter...

• Provide leadership and direction with team members to maximize product quality, food safety and productivity.
• Ensures proper procedures are in place and being followed for product quality, employee safety, and state and federal guidelines. 
• Support Quality Assurance systems to satisfy internal and customer requirements to include process evaluation and product protection programs; process specifications and standards; sanitation programs, HACCP and GMP programs; production labeling; and product storage and distribution. 
• Actively support Food Safety systems and procedures department and plant wide. 
• Support internal and external audits. 
• Perform record review and follow up on variances.
• Recommends improvements to production methods, equipment performance and quality of product. 
• Analyze and resolves work, quality and food safety variances through root cause analysis and support team members with problem solving activities to ensure product quality. 
• Maintains quality and food safety records. 
• Collaborate with other supervisors to coordinate activities of individual departments. 
• Provides supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management.
• Trains and instructs employees regarding quality and food safety standards and processes. Oversees instruction, implementation, and enforcement of policies. 
• Engages in the typical responsibilities of a supervisor requiring planning, evaluating, organizing, integrating, and delegating. 
• Adhere to the Saputo code of ethics and actively apply the Saputo values. 
• Performs other duties as requested, directed, or assigned.

You are best suited for the role if you…

• Bachelor’s degree in a science-based area (ex: Microbiology, Food Science, Dairy Science) of study, and a minimum of 2 years Quality Assurance and/or laboratory supervisory experience in food manufacturing or dairy/cheese manufacturing industry.
• Familiarity with Good Manufacturing Practices. 
• Experience leading and following Safety/Security Policies and Procedures. 
• Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies. 
• Proficient in Microsoft Office Suite, LIMS application, SAP preferred.
• Excellent verbal/written communication skills.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Ability to handle multiple tasks simultaneously. 
• Skill in organization and prioritization, and attention to detail.
• Strong team player and leader with the ability to work across multiple functions and disciplines.
• Ability to select, lead, coach, influence, motivate, develop, engage, and retain a team of employees.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. 
• Ability to understand cost containment and budgetary principles. 
• Ability to work flexible hours including weekends in support of plant operations. 
• Demonstrates professionalism and positively always represents and promotes Saputo’s culture and values.
• Ability to work in manufacturing environment which includes but not limited to noise, changing temperatures (hot, wet, cold, humid), standing/walking/bending/stooping/climbing stairs, maneuvering around manufacturing equipment consistently throughout the shift.
• Physical lifting up to 40-lbs unassisted frequently throughout the shift.

We support and care for our employees by providing them with…

• Comprehensive benefit programs that include medical, dental and vision insurance, EAP, 401k, employee stock options, paid time off.
• Employee recognition programs.
• Opportunities to contribute to your community via a VTO program and plant engagement activities.
• A smoke free campus that promotes a healthy and wellness focused lifestyle.

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Salary Range: $70,050 to $91,950

Salary offers will vary commensurate with experience, education, skills & training. 

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).