Quality Assurance Lead Coordinator

Job Description:

Indorama Ventures- Indovinya is looking for a Quality Assurance Lead Coordinator to join our Quality Lab team in Port Neches, Texas. The Quality Assurance (QA) Lead Coordinator ensures the establishment, implementation, and maintenance of the Quality Management System (QMS) through audits, aiming for compliance and continuous improvement of the Quality and Food Safety System. This role promotes preventive actions to meet regulatory standards (HARCP, GMP’s, ISO 9001, EFFCI, among others) and monitors non-conformances arising from various source, ensuring product and processes in line with Indorama – Indovinya policies.

What will be expected from you? 

• Define KPIs and their criteria with a continuous improvement approach and governance.
• Update and control Document Management System.
• Lead local Quality & Product Safety Committees.
• Conduct internal audits and manage audit processes.
• Investigate and respond to customer complaints and non-conformances.
• Manage non-conformance data (including data entry) and follow-ups, determining applicability and ensuring effective resolutions.
• Provide feedback and approval during new product introduction process.
• Promote, influence, and ensure compliance with the Quality and Safety Management System.
• Maintain current quality certifications, executing actions based on risk analysis, potential and real nonconformities, seeking continuous improvement.
• Implement new quality certifications aligned with business strategy.
• Manage customer paperwork required quality critical analysis (questionnaires, quality agreements, contracts, statements) and respond to customer requests related to the Quality and Food Safety System.
• Primary point of contact for hosting customer audits.
• Conduct quality onboarding for new employees.
• Qualify and monitor of suppliers, supporting supplier audits.
• Monitor the quality metrics and report status to senior management. Prepare other regular reports.
• Develop cleaning and CCP (Critical Control Points) validations.
• Monitor the Foreign Supplier Verification Program-FDA.
• Manage and keep track the waiver process of raw materials and finished goods.
• Implement GMP practices applicable to Quality Assurance.
• Develop initiatives and programs to promote quality standards.
• Develop and deliver training.
• Manage budget and process invoices.
• Support other functions in QA-related aspects or inquiries.
• Perform and support other activities at other facilities/locations as requested by the direct supervisor.

What are we looking for in the ideal candidate? 

• Bachelor’s degree in Chemistry, Biology, Chemical or Industrial Engineering, or a closely related field.
• Experience in Chemical / Petrochemical industry.
• Language: English fluent.
• 7 years of experience in Quality Assurance.
• Lead ISO9001 Auditor.
• Internal Auditor of GMP/GDP/ GFSI Certification (BRC, FSSC 22000, EXCiPACT, RC14001, RSPO, etc.)
• Green Belt certification (minimum)
• Proficiency with SAP, Microsoft Office programs, including SharePoint and PowerBI.
• Strong knowledge of Food Safety/ HACCP regulatory standards.
• Unwavering integrity.
• Strong facilitation and team-building skills.
• Excellent analytical and decision-making capabilities.
• Excellent oral and written communication skill, effective at all organizational levels.
• Facilitator of change.
• Ability to work independently and as part of a team.
• Ability to learn new techniques, perform multitask, keep accurate records, follow instructions, and comply with company policies.
• Detail-oriented with a strong sense of safety awareness.
• Strong organizing and time management skills.
• Ability to change priorities while meeting deadlines. 

What can we offer you?  

Indorama Ventures- Indovinya is a leading chemical intermediates and surfactants producer with a diverse range of products in growth markets such as home & personal care, agrochemicals, oilfield technologies, fuel & lube additives and more.  The successful candidate will receive a competitive compensation and will be eligible to participate in a comprehensive benefits package which includes: medical, vision and dental, basic life insurance, AD&D insurance, and 401k. Here, you can make an impact and make a difference. Come join us! 

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