Role Specific Information
Job Description
This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday to Thursday, with the option to work remotely on Fridays.
About the Role
As Quality Assurance Coordinator, you will analyze and verify Kohl's print and digital marketing projects to ensure compliance with legal requirements (including disclosures), consistency between exposures, customer clarity and accuracy and alignment with project documentation.
What You’ll Do
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Utilize various forms of project documentation to verify and ensure the accuracy of all omnichannel marketing projects through multiple stages of the review process (including accuracy of dates, barcodes, QR codes and brand assets)
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Analyze content to ensure all legal requirements are met, and the project is aligned with Kohl’s standards, including verifying disclosures and whether requested changes have been made appropriately throughout each stage
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Manage time and overlapping deadlines effectively and fluidly within an omnichannel team workload
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Facilitate issue resolution as it relates to assigned workflow
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Communicate effectively with partners throughout and beyond Marketing to ensure clear transmission of identified issues, accurate execution and adherence to deadlines
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Navigate various digital platforms and formats, including desktop computers, tablets, mobile apps, mobile simulators, content management systems and staging sites
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Provides in-depth analysis and recommendations regarding software and department initiatives as they relate to the team’s processes and procedures
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Maintain documentation and procedural updates for the Quality Assurance Team
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Additional tasks may be assigned
What Skills You Have
Required
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Bachelor's degree in English, Journalism, Communications or related field
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2+ years of experience in proofreading/writing position
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Ability to work independently as well as in a team-oriented environment, following complex documentation
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Ability to multitask, take initiative, drive positive change and troubleshoot issues
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Ability to meet tight deadlines and juggle multiple priorities
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Possesses strong organizational and time management skills
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Strong verbal and written communication skills
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Expert knowledge of Google products
Preferred
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Knowledge of omnichannel marketing processes
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Experience in a retail environment
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
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Ability to perform the accountabilities listed in the “What You’ll Do” Section
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Ability to comply with dress code requirements
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Basic math and reading skills, legible handwriting, and basic computer operation
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Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
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Ability to learn and comply with all company policies, procedures, standards and guidelines
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Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
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Ability to work as part of a team and interact effectively and appropriately with others
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Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
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Ability to satisfactorily complete company training programs
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Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
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Ability to plan, prioritize and monitor activities across business units
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Ability to complete or oversee the completion of assigned projects in a timely manner
Top Skills
What We Do
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states
Kohl's business is built on a solid foundation of more than 65 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.
Our Vision:
- The retailer of choice for the active and casual lifestyle
- Destination for active and casual lifestyle as well as beauty for the entire family — from the most trusted brands,
always delivering quality and discovery
- Leading with loyalty and value through best-in-class rewards programs
- Differentiated omnichannel experience — easy and inviting, no matter how our customer wants to shop
