iMedX, a Rapid Care- USA company, is actively seeking a qualified individual with excellent medical transcription and editing skills to join us as a Quality Assurance Associate (QAA). This is a full-time work from home (remote) contractor position.
PURPOSE
Working under the direct supervision of the Director of Transcription Operations, the Quality Assurance Associate will review real-time transcribed/edited documents for accuracy, transcribe/edit as deemed necessary, and may perform quality audits.
ORGANIZATION STRUCTURE
The experienced Quality Assurance Associate has advanced knowledge of medical terminology, anatomy, physiology, disease processes, signs and symptoms, medications, and laboratory values and the ability to understand diverse accents, dialects, and varying dictations styles, work across transcription platforms, as well as determine the needs of each document on its own merit from a quality standpoint, whether that be blanks, demos, or full voice-to-text proof, along with the following responsibilities:
KEY RESPONSIBILITIES
- Proofreads a variety of accounts, dictation work types and specialties with urgency and accuracy across multiple transcription platforms.
- Recognizes inconsistencies, discrepancies, and inaccuracies in medicolegal healthcare documentation and appropriately resolves, clarifies and/or reports as necessary or required.
- Utilizes an array of professional reference materials including those in electronic format. Proficient in referencing and researching.
- Understands the medicolegal implications and responsibilities of the healthcare records, ensuring compliance with local, state and federal rules and regulations along with security standards and privacy practices (e.g. confidentiality, security of patient care documentation, risk management, HIPAA).
- Review transcribed/edited reports against the original dictation voice file, applying AHDI Book of Style, Rapid Care - US Style Guide and iMedX Quality Assurance Manual standards.
- Disclose any HIPAA violations found within the report to the compliance officer and direct supervisor.
- Transcribes and edits accurately with a 99% or better quality score.
- Pursues continuous enhancement of proofreading, transcription/editing and transcription technology skills.
- Foster a culture of customer service, quality and continuous improvement.
- May perform random review, through an automated or manual selection process, of real-time or previously transcribed reports per criteria, as requested.
- May provide timely results of the random review, along with consistent feedback to staff to eliminate repetition of errors and skill building.
- Using iMedX / Rapid Care’s preferred standard quality scoring criteria, may calculate and score reports consistently and fairly, weighing the varying degrees of errors against the documentation length. Maintain Excel spreadsheet containing random review information as required for random review process.
- Promote the Company’s values.
- Perform other job-related duties that may be assigned or required.
What We Do
iMedX offers health information solutions for medical document management. Our humanology approach combines people with technology to offer best-in-class transcription and coding services - helping positively impact your full revenue cycle.
