Quality Assurance Associate - EMEA AML

Job Description
At JPMorgan Chase, we are committed to maintaining a strong and resilient organization by anticipating and managing risks effectively. As part of our AML Quality Assurance team within Risk Management and Compliance, you will play a crucial role in supporting the firm's responsible growth. Our culture is centered around innovation, challenging the status quo, and striving for excellence. Join us in Dublin and be part of a team that makes a real impact on our company, customers, and communities.
As a Quality Assurance Associate within the EMEA Quality Assurance (QA) Team you will be responsible for conducting quality reviews of work performed by Compliance Production teams and EMEA Money Laundering Reporting Officers (MLROs). Your primary focus will be on Quality Assurance of Anti Money Laundering (AML) work items, including Investigations and Suspicious Activity Reports, particularly within the JP Morgan SE Entity/Eurozone branches. As a QA Associate, you will perform targeted reviews, present findings to stakeholders, and drive continuous improvement in compliance functions.
This role is a Controlled Function ('CF') - a function in relation to the provision of a financial service which is prescribed by the Regulations as a CF, and as such, you will be subject to the Central Bank's powers under the Fitness & Probity Regime.
Job Responsibilities

• Conduct ongoing QA reviews of Suspicious Activity Reports (SARs), No-File cases, and Continuous Activity (CAR) functions to ensure compliance with controls and standards.
• Investigate and assess the reliability and integrity of data, validate conclusions, and evaluate assumptions.
• Identify key issues, trends, and observations, and effectively communicate summary results to stakeholders.
• Perform root cause analysis and recommend solutions to address deficiencies and improve business processes.
• Collaborate with teams across locations to ensure timely completion of quality reviews, maintaining consistency with the Global QA framework.
• Raise complex and sensitive issues to stakeholders and management in a concise and persuasive manner.

Required Qualifications, Capabilities and Skills

• Exceptional research and analytical skills with keen attention to detail.
• Proficiency in analyzing large data sets and making informed decisions.
• Excellent written and oral communication skills for clear articulation of testing results.
• Ability to translate technical data into business reports and presentations for Senior Management, with proficiency in MS Excel.
• Strong interpersonal skills to build relationships and influence outcomes.
• Effective problem-solving abilities.

Preferred Qualifications, Capabilities and Skills

• Experience in the Financial Services industry, particularly in Anti Money Laundering/ Financial Crime
• Background in Investigative or Compliance-related Quality Assurance/Controls.
• Proficiency in German is a significant advantage, with additional European language skills being beneficial.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.