JOB DESCRIPTION
-
Activities
- Support and implement QAD suite of applications across different sites.
- Research and recommend process improvement solutions, ensure efficiency and currency of the established procedures to achieve optimum performance levels for the manufacturing Operations.
- Support the Problem Management process and serve as a channel of communications among the manufacturing sites, Support Groups (Applications & Vendors) and Management
- Assists in planning the deployments and configuration changes to current production environment
- Presents various metrics to management and proposes continuous improvement ideas.
- Escalates the incidents/problems as required
- Co-ordinate the changes that span across multiple applications with respective application owners
- Performs other duties as assigned
- Responsible for ensuring agreed service levels are maintained and reported to both local management and global IT management
- Ensures systems and procedures are compliant with appropriate legislative requirements, i.e. Data Protection Act
- Operates across multiple plants and multiple units
PRIMARY LOCATION
Pune Tech Center
Top Skills
What We Do
We are a specialist insurer and reinsurer with a 100-year record of helping clients navigate the world’s most complex and demanding risks. Part of the global top-10 insurance group, MS&AD, we have operations in Lloyd’s of London, the Middle East and Asia. With deep risk expertise backed by a trusted claims service, we deliver continuity in an uncertain world. Our role places us at the forefront of many of our chosen lines, which include property, marine, casualty, natural resources, and crisis management.
If you are looking for one of our sister firms, search for MS Amlin Insurance S.E., MS Reinsurance or MS Amlin Marine.
